Advanced Analytics Analyst – Permanent

Want to be part of something big, new and cutting edge? Do you look at information and find yourself asking questions, seeing opportunities for improvement and finding solutions? ACC is looking for a Data Scientist who wants to lead the way in improving the customer journey. This is a creative role, where you have the opportunity to make a difference using data science to explore the wealth of ACC data.

ACC has been improving the lives of New Zealanders since 1974. With ACC, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play

About the role

Reporting to the Manager Customer Analytics this position plays a key role not only with our Customer Group but also across the whole of ACC. You’ll be leading the way in developing customer analytics bringing meaning to data using advanced analytics – a good Analyst knows how to turn information into insight!

This is a vital role with a big impact on the business and will see you stand out from the crowd.

You’ll find yourself using your extensive analytical skillsets and will have the following:

Proven ability in developing pragmatic solutions to a wide range of business problems and opportunities
Extensive and demonstrable data science and analytical skills including complex statistical techniques, data engineering and analytical operationalisation across the end-to-end analytics lifecycle
A history of successfully developing analytics solutions to drive customer insights, customer experience, campaign management and injury prevention programmes and strategies.
A talent for articulating and communicating the right data story given the business context and tailored for the target audience.
An enduring professional curiosity for approaching problems from a range of perspectives and using your keen business acumen to generate actionable insight
Be a committed leader of analytics, evangelising the business value and potential of analytics across the organisation

What we’re looking for

An outstanding data scientist who uses business knowledge and advanced statistics to distil complex information into actionable insights.

The ideal candidate will have extensive experience in managing and delivering analytics projects along with experience using statistical/analytical software. It is critical you have the ability to communicate with stakeholders at all levels of the business and are able to build the capability of the team in the use of analytical techniques. Most importantly, you’ll be curious and inquisitive about everything that comes your way and you’ll be able to turn this information into a solution that brings value.

What we can offer

As one of the ACC team, you can look forward to a fulfilling career with real purpose and competitive remuneration package. This is an exciting green fields opportunity for someone keen to work alongside a team of motivated, intelligent professionals who are dedicated to delving deep into our data to create insight into our customers and improve the customer journey for people all over New Zealand.

Working at ACC

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a disability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace, we have:

Employee networks
ACC’s Māori Strategy, Whāia te Tika
Development opportunities in te reo Māori me ngā tikanga
Advocates in the disability sector
Diversity and Inclusion Approach
Support Māori by partnering with iwi and other Māori entities.

Applications will run through till an ideal candidate is found. Applications will only be accepted when formally submitted through our ACC career website. If you have any questions about the role, please email Divya rozario at Divya.Rozario@acc.co.nz

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