Here at the Office of the Ombudsman, we are about fairness for all. The Office handles complaints, carries out investigations, protects the rights of people in detention and provides advice and training to agencies in our goal of helping the NZ public in their dealings with public sector agencies.
We have vacancies for Assistant Investigators in our Intake and Early Assistance Team which is the first point of contact for complainants. The role of the Assistant Investigator is to assist with the following:
To be successful in this role you will be able to work at pace, quickly ascertain the critical issues, provide advice, and use your exceptional people skills to deal with upset and aggrieved people on the phone.
You will be able to organise, plan and prioritise your work and relish the chance to work in a dynamic and stimulating environment. You must be able to work collaboratively with internal and external stakeholders, demonstrate the ability to positively influence others, communicate effectively and have excellent relationship management skills.
In addition, you will have the following skills:
So, if you have a passion for helping people and want to be part of fulfilling our purpose of fairness for all, go ahead, have a read of the job description, and apply now!
Applications close 5pm Friday, 6 March 2020.
The salary range for this position is $62,000 to $76,000 gross per annum depending on skills and experience.
The successful appointee will have a legal entitlement to work in New Zealand and may be required to achieve and maintain a NZ government (NZSIS) security clearance. You can use this self-check tool to check if you might be eligible to apply for a national security clearance.
To apply, click on the Apply Now button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter.
A position description is also available to download from our career centre.
For any queries, please email us at email@example.com.