Behavioural Insights Advisor

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 months ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Analysis
  • Location: Multiple Locations
  • Date Advertised: 06-NOV-19
  • Job Reference: NZTA/1430093A
  • Job Title: Behavioural Insights Advisor
  • Business Unit:
  • Division:
  • Summary:
  • Are you looking to use your experience in applied behavioural science?
  • Do you have strong communication, collaboration and influencing skills?
  • Role can be based in Wellington or Auckland


About us | Ko wai mātou

At Waka Kotahi, the NZ Transport Agency, it all starts with our people. The organisation’s performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. The Transport Agency has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years’ time.

This role is part of our Customer Design team, who are part of our Corporate Support Group, which supplies key specialist functions, enabling the Transport Agency to run efficiently and to achieve organisational excellence internally and for the land transport system. These include finance, procurement, risk, programme management, research and analytics. Customer Design supports the organisation to deliver improved outcomes for our customers through application of human-centred design best practices.


The opportunity | Te Whiwhinga mahi

The purpose of this role is to advise and support application of the behavioural sciences to deliver outcomes aligned to Transport Agency strategy. The focus of this role is to advise projects to effectively research, design and monitor for human behaviour. It will also create and document knowledge about human behaviour in transport that will help the Transport Agency deliver outcomes more effectively over time.

This is an opportunity to use your background in applied psychology, human factors or related behavioural sciences to help improve road safety, promote healthy and sustainable transport choices, develop new and innovative technologies, and to improve compliance with regulation. You will work collaboratively with project leads and external stakeholders to understand what they are trying to achieve and how to get there. You will take a supporting role in creating, building and documenting knowledge that will help the Transport Agency deliver outcomes more effectively over time.

You will have experience applying your skills in a business context and a track record of developing interventions that impact end user behaviour. We are building capability in this field, so we’re keen to help further develop people working in this exciting space – now is a great time to join us.


About you | Ko wai koe

To be successful in this role, you will bring:

  • Strong experience in applied behavioural science, with experience in transport or government services contexts preferred
  • Experience in identifying behavioural risks and opportunities
  • Experience in advising on projects that affect end-users or customer behaviour, including measurement, analysis and reporting
  • Collaboration, communication and relationship management skills
  • Track record of working with other disciplines
  • Demonstrated adaptability to varied ways of working


Applications close | Rā Katinga Sunday 17th November

For a copy of the position description:

For further information, email:

To be considered for this position you must have a legal right to live and work in New Zealand.

NZ Transport Agency is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.