Business Analyst – National Operations

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Policy and Analysis
  • Location: Wellington (Te Whanga-nui-a-Tara)
  • Date Advertised: 02-MAR-20
  • Job Reference: APA/1451649
  • Job Title: Business Analyst – National Operations
  • Business Unit:
  • Division:
  • Summary:
  • Join a high profile Gov department making a meaningful difference
  • Perm role based across our Wellington Central & Upper Hutt locations
  • $75,829 – $107,052 dependent on demonstrable skills & experience

‘Kotahi anō te kaupapa, ko te oranga o te iwi’  –  ‘There is only one purpose to our work:  the wellness and wellbeing of our people. 

Mō te tūnga | About the role

At the Department of Corrections, the National Operations group has responsibility for the provision of advice and support functions for frontline staff in prisons and the community, including delivery of a 24/7 monitoring function for electronically monitored offenders and defendants.

Joining as a Business Analyst, you will be responsible for the delivery of high-level analysis and business solutions to support the strategies, processes and procedures of the group. Carrying out in-depth analysis and monitoring of incident reports, case reviews, operations help desk queries and other routinely collected information, you will have knack for identifying and tracking trends and emerging issues, translating this into highly effective reporting on overall operational performance.

You will also be expected to proactively contribute to continuous improvement activities, including the development and maintenance of data processes, systems and models that support National Operations’ planning and reporting activities.

Ngā pūkenga me ngā wheako | Skills and experience

We want to hear from analytical, big picture thinkers with proven experience in the application of business analysis and evaluation methodologies, specifically gathering, analysing and presenting qualitative and quantitative information to managers and stakeholders. Naturally solutions-focussed – you are quick to recognise key business challenges and opportunities, and you are proactive in delivering robust strategies to drive performance improvement. Finally, strong report writing ability coupled with knowledge of government and public policy processes and knowledge of a call centre environment will round off your profile!

Further info

There is a requirement for the Business Analyst in this team to be flexible around working in both Upper Hutt and Wellington CBD. Applicants must hold a full (clean) driver’s licence to travel.

Want to apply? Submit your CV and a covering letter describing how your skills, experience and personal qualities meet the requirements of the role. Applications will close 11pm on Sunday, 8 March 2020.

At Corrections we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.

For reporting and transparency, it is important that all applications are submitted through our careers site.  If you want to find out more about a career with us, visit or email our team at