Case Managers – Bay of Plenty wide

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 weeks ago
  • Category:
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Bay of Plenty
  • Date Advertised: 05-FEB-21
  • Job Reference: NZ/1511091
  • Job Title: Case Managers – Bay of Plenty wide
  • Business Unit:
  • Division:
  • Summary:

Case Managers – Bay of Plenty

Ministry of Social Development

Permanent, full time


Various locations throughout the Bay of Plenty Region

  • Can you play a key role supporting New Zealanders to achieve their goals?
  • Are you looking for a dynamic, varied role where building relationships is key to success?  


Case Managers play a vital role in our communities. 

As a Case Manager, every day is busy and demanding but very rewarding as your work will have a meaningful impact on people’s lives.

As part of one of our teams, you will work alongside clients to provide support to help improve their lives and enable them to move into employment and other development opportunities.  

We offer a great work environment, a fabulous team culture and a way to make a real difference to the lives of New Zealanders. 

It will appeal to highly motivated, adaptable, progressive candidates, who have a strong client-focus and are driven by service excellence and achieving results.  

If you are keen to join our team, please apply. 

About you

Your welcoming approach, Manāakitanga and excellent communication skills will enable you to establish a rapport and get to know and understand how best to support our clients as you work with them to support the achievement of their goals.

We are looking for someone who is focused on achievement and can practically help others to access job opportunities, training and development, education programmes and work experience because they understand the labour market, employment and career advisory.   

You’ll bring a high level of personal integrity, initiative and relationship management skills to the role. You’ll be comfortable navigating your way around computer systems and enjoy finding solutions to problems. You are curious and like to uncover details, enjoy analysing an issue and using good judgement to solve a problem.

If you are focused on achievement and can practically help others to set goals and discover their potential, you will enjoy the challenges and team-work within our Service Centres. 

You will be well-organised, have good listening skills and an empathic and a non-judgmental approach to serving others.

What we offer 

We will provide you with a positive work environment, where we all support each other to achieve excellent outcomes for our clients. We will also provide great training, support and on-going professional development.

Remuneration for this role is from $47,622.00 to $65,480.00 (Range D). Application along this scale is dependent on relevant skills, experience and other factors.


How to apply

Please take some time to read over the following position description before applying:

  • External applicants: Click the apply now link to submit your current CV.
  • Current MSD employees: Please apply from a work computer through your myHR careers portal.

Please note:

  • This is classified as a Level 4/5 ANZSCO and is only open to those who are a NZ Citizen or Permanent Resident at the time of application.
  • You will be asked to answer the following questions on the application form:
  1. Tell us about the strategies you have used when encountering challenges whilst trying to meet the needs of a customer
  2. What is your knowledge of the job and employment opportunities available in the Bay of Plenty Region?
  3. Describe a time when you have helped someone towards achievement of a professional or personal goal

Applications close: 19 February 2021

If you have any questions or queries, please contact Sopora Sakaria on 


Joining us 

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.