Clinical Account Manager – New Zealand

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    24 hours ago
  • Category:
  • Critical Sales located in Auckland
  • Work with purpose and impact
  • About Us.

    Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always .

    Cochlear Asia-Pacific , the fastest growing division of Cochlear Ltd, has a direct market presence in Japan, Korea, China, India, SE Asia and Australia & New Zealand. Our implantable hearing device portfolio includes cochlear implant systems (Nucleus®) and bone conduction implant systems (Baha®)

    About the role.

    We are looking to hire a Clinical Account Manager to join our New Zealand region located in Auckland. Reporting to the Sales Director, this role collaborates closely with internal stakeholders and with ENT Specialists, Audiologists, , surgeons and other clinical professionals across key accounts to continuously drive growth.

    In this role you will be responsible for:

  • Provide clinical expertise to our professional partners as an expert of the Cochlear product portfolio.
  • In partnership with Sales Director, implement business and marketing plans to achieve revenue objectives.
  • Provide technical and clinical support through a variety of communication vehicles. This support may include advising on device programming and candidacy issues, problem solving related to medical/surgical inquiries and device trouble shooting. 
  • Establish and maintain strong relationships with all assigned accounts (surgeons, audiologists, referral channels, etc). Develop collaborative alliances within the hearing aid industry to drive referrals of CI & Baha candidates to key centres.
  • Establish and implement growth strategies through innovative clinical solutions and education.
  • About You

    The successful candidate will have the unique opportunity to work with the market leader in implantable hearing solutions, engage in the delivery of life changing technology and shape Cochlear’s business. Cochlear offers a supportive and collaborative working environment with ample opportunity to progress with regional and global career pathways.

    Key Requirements

  • Post-graduate qualifications (Diploma or Masters) in Audiology
  • Minimum two years’ experience in hearing health field
  • Proven sales experience and excellence in hearing health space
  • Certificate of Clinical Practice (NZAS/ASA/ AcAud or Equivalent)
  • Solid business acumen skills
  • Professionalism and cultural sensitivity
  • Passion and drive with a can-do attitude
  • Excellent communication skills, both verbal and written
  • Ability to work independently and within a team setting
  • Ability to travel up to 50% in the region
  • Why Cochlear?

    Cochlear is the global leader in implantable hearing solutions. The company has a global workforce of more than 3,500 people worldwide and invests more than AUD$160 million each year in research and development. Over 550,000 people across more than 100 countries now experience hearing as a recipient of a Cochlear hearing solution.

    A career at Cochlear can offer:

  • The Work – A high impact job supporting world leading technology
  • The Organisation – A global leader in active implantable medical device hearing technology
  • The Opportunity – To make a difference to the quality of people’s lives
  • Relocation Assistance – the opportunity to live and work in New Zealand
  • As a world-leader in innovative medical devices, Cochlear encourages continuous learning for employees. Visit for more information.


    If you meet the position requirements and are passionate about working to make a difference, then we want to hear from you.

    We know relocating can be daunting, but we will support you every step of the way. Through our comprehensive global mobility program , we have the resources and expertise to assist you take this next adventure.

    How to Apply:

    If you are interested in being considered for this role then please submit your resume and a covering letter detailing your suitability for this role.