Compliance Response Officer

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 months ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Regulation
  • Location: Wellington
  • Date Advertised: 25-OCT-19
  • Job Reference: NZTA/1410281
  • Job Title: Compliance Response Officer
  • Business Unit:
  • Division:
  • Summary:


  • Deliver appropriate remedial actions to ensure public safety
  • Track the rectification process and follow up as required
  • Based in Wellington


About us | Ko wai mātou

At the Transport Agency, it all starts with our people. The organisation’s performance and success depends on the people who choose to make this a great place to work and make a difference for New Zealand.

The Transport Agency has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years’ time.  Building the culture and capability to embrace that changing environment is critical to delivering our strategic commitment of “great journeys to keep NZ moving”. 

The Regulatory group ensures focused, clear, effective end to end regulatory systems management of risks and improve safety and regulatory outcomes by creating a primary accountability for regulatory management. The group is accountable for operational policy, entry, in-service performance, and exit functions to manage harms and risk. The group ensures the setting of clear and consistent expectations in terms of policy, practices, procedures and processes so that customers and regulated parties know what is expected of them and what to expect from us. 

The opportunity | Te Whiwhinga mahi

You will deliver the appropriate remedial actions to ensure public safety is maintained following the suspension or revocation of an approved vehicle certification entity, a vehicle entry certifier, repair certifier, heavy vehicle certifier, border inspection organisation, an in-service certifier of WOFs/COFs and driver license course providers.

About you | Ko wai koe

To be successful in this role, you will bring:

Knowledge and Experience

  • Experience in the vehicle certification industry, with knowledge of or experience in applying regulatory interventions would be preferable
  • Strong understanding of the vehicle regulation environment, previous experience with vehicle regulation would be of benefit
  • Applied knowledge and practical experience working with and applying industry standards and upholding legislation
  • Working knowledge and understanding of the Vehicle Inspection Requirement Manual (VIRM) and relevant legislation would be of benefit
  • A functional understanding of rectification case management tools such as CASEY is desirable
  • Ability to manage and interpret data from multiple databases
  • Sound judgement skills
  • Excellent written communication skills
  • Good excel and word experience


  •  Comparable and relevant experience in the vehicle certification industry.


 Applications close | Rā Katinga :  Sunday, 10 Nov 2019


For a copy of the position description and to apply:
For further information, email:

To be considered for this position you must have a legal right to live and work in New Zealand.

NZ Transport Agency is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please do let us know if you need any support or have any access requirements that will help you through the recruitment process.