Corporate Front of House Client Services

  • Company:
    Pwc New Zealand
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    21 hours ago
  • Category:

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismManagement LevelAdministrativeJob Description & SummaryKia oraAs a team of trusted business advisers, we partner with our clients to build long lasting relationships and solve important problems. Our people and values are what make us a leading professional services firm in New Zealand.PwC’s purpose is to build trust in society and solve important problems.Our ways of working together mean we strengthen our well being by using the best tech, collaborating effectively, and work flexibly in order to be well and work well.What would you be doing?As a member of our Internal Firm Service team you will be joining a team that is committed to the delivery of PwC’s welcoming atmosphere, an environment that represents a brand and community that we are proud to present to our staff and our clients. In this position you will play a key role in being the first point of contact for all visitors and providing exceptional and premium client experiences.Some key accountabilities will include: Welcoming guests/clients with very high customer service standards, radiating a can-do attitudeCommunicating effectively with all stakeholders to ensure a coordinated and seamless serviceEnsuring meeting room bookings are efficiently managed and changed using the electronic diary system Working closely with the Catering Manager and ensuring client rooms are set up to an exceptionally high standardManaging premium room technology set up/issues and work closely with NZIT for supportOngoing management and support of “Our Workplaces Google site” for local and national officesManaging and ensuring that cleanliness of the front of house is to the highest standardFlexibility for early morning and evening concierge support to Partners and eventsWhat do you need to bring to the role?At least 5 years’ experience in frontline Hospitality or concierge role and ideally have worked within a large and complex professional services environment.You are highly organized, friendly in nature and adaptable, with refined verbal and written communication skills. Your attention to detail is key and you’ll have a passion for customer service while managing multiple stakeholders. You display an ability to troubleshoot and execute your problem-solving techniques and like working in a fast paced team environment. Why is PwC a great place to work?At PwC, you’ll have an unrivalled level of access to industry expertise and ongoing professional development both locally and through our global network of member firms. You will learn to work together with your teams in a way that is cutting edge. We aim to inspire, motivate and reward our people to succeed in all areas of their lives. We pride ourselves on creating a fun, respectful and inclusive culture where people can be themselves and be valued for their strengths.What next?If this sounds like you, we would love to hear from you. Send us your application via the ‘Apply now’ link.Ngā mihi mahanaEducation (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Desired Languages (If blank, desired languages not specified)Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No