Cover Assessor – Permanent – Dunedin

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 month ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Otago
  • Date Advertised: 18-FEB-20
  • Job Reference: NZ/20238
  • Job Title: Cover Assessor – Permanent – Dunedin
  • Business Unit:
  • Division:
  • Summary:
  • Assessing claim information and determining what cover our clients are entitled to
  • Contacting our clients to discuss outcomes of their claims
  • Great support, culture and career opportunities

ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. ACC is shifting the ways we work with our clients to deliver meaningful support and guidance to over two million people recovering from accident or injury each year.

As a Cover Assessor you are responsible for assessing claims to make cover decisions in accordance with relevant legislation and medical information. You will be gathering information from a wide variety of sources contacting employers, providers, medical specialists and clients to be able to make sound decisions on cover. If you are someone who loves interpreting information and problem solving then this is the perfect role for you as we can offer you a supportive environment to grow your career and give you the tools to really kick start your journey at ACC.

What we re looking for from you to be successful in this role:

  • Proven planning and organisational skills, including the ability to meet deadlines and manage a high volume of work
  • Previous experience reviewing information and making complex decisions
  • Excellent verbal and written communication skills – you will be confident communicating complex decision outcomes to our clients in a simple meaningful way
  • Initiative, adaptability, curiosity and sound judgement will put you in good stead for this role
  • Ability to operate effectively in a digital environment with a wide range of technology systems and tools

At ACC we have wonderful career pathways after 12-month in a role, and as you grow and develop your skills – we can offer you various opportunities across the business. The indicative salary will sit between $52,000 – $62,000 dependent on your skills and experience. We also offer an attractive 9% superannuation contribution additional to your salary.

ACC is proud to be a diverse, equal opportunity workplace. We believe our workforce should represent the communities that we serve so we welcome applications from people with lived experience of disability and diverse backgrounds. Please contact David Stock, by if you have any questions or need assistance with your application.

We recognise that diversity, inclusion and accessibility is important to our business. ACC’s Māori Strategy Whāia Te Tika provides the foundation for delivering better outcomes in a kaupapa Māori, culturally appropriate and responsive way for current and future Māori and diverse employees. ACC holds itself to a philosophy of Tika enabling us to create an environment of involvement, respect and connection with the communities where we work – benefitting individual employees and all our clients across New Zealand.

Applications will run through to Wednesday, 26 February 2020. Short listed candidates will be invited to an interview which will happen around 3 to 9 March 2020.

Applications will only be accepted when formally submitted through our ACC Career Website. If you have any questions about the role, please contact David Stock on