Custody Officer

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 hours ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Canterbury
  • Date Advertised: 18-MAR-20
  • Job Reference: NZ/16832
  • Job Title: Custody Officer
  • Business Unit:
  • Division:
  • Summary:

Custody Officer

New Zealand Police

Rolleston and Christchurch Central Police Station, Canterbury District

Permanent, Full Time

Police Employee, Band E $59,634.00 – $80,683.00

Two Positions Available

Job Requisition 16832



The Canterbury Police District have two positions available to fill the roles of Authorised Officers (AO), one position is based at Rolleston the other is based at Christchurch Central Police Station.


Both positions are permanent roles.


The Rolleston position is mainly Monday to Friday dayshifts, hours will be discuss with the successful applicant. It may involve shift work from time to time due to operational requirements.


The Christchurch Central role is a team based one and includes the following: in the Public Counter the operational hours involve 7 day shift work on a roster that consists of a variety of 9 and 9.5 hour shifts ranging from 0700hrs to 2130hrs for 6 days followed by 3-4 days off. This involves a regular weekend work. 


Both roles include the successful applicant providing operational and administrative support which includes (but is not limited to) file management, customer service, telephony, data entry, and financial support.


The roles of AO also provide whole District support with Public Counter enquiries and recording of Complaints. These roles can also deal with custodial support to Police across the whole District. This includes the management of custody matters before the courts.


The roles require the use of various Police and standard computer programs.



  • Manage competing demands and expectations from a range of people
  • Provide an effective and appropriate response to victims
  • Manage conflict



  • Ability to obtain and clearly communicate important information
  • Ability to communicate with people from all parts of the community
  • Ability to de – escalate situations where possible


Certification Requirements:

  • Must be able to pass a physical competence test
  • Must provide a medical clearance to attempt a physical competence test
  • Applicants must be NZ or Australian citizens or have permanent residence in New Zealand


Core Competencies: Level 1 Individual Contributor

  • Communicate
  • Solve
  • Deliver


For more information about the above core competencies, visit “Our Values” on our website


Additional Information:

  • Two positions available
  • Positions are subject to rotation
  • Successful  Applicant must reside in Canterbury


To view the position description for this role, please copy and paste the following link in a new browser:


How to apply

To apply for this position, visit


Applications submitted directly through the Government Jobs website are no longer considered and will only be accepted when formally submitted through the New Zealand Police website (link provided above).


Please note, if you are Contractor you must apply through the Police Website and exclude your QID number in your application.


Please note, if you are an existing Police employee (excluding Contractors) you must apply through our internal Careers site and include your QID number in your application.


If you have any questions about this vacancy please email the Hiring Manager at prior to the closing date.


Applications close at 5pm on Wednesday 1st April 2020.