Job Description Mihi’s voice is heard in the proud mountains of this region and the country. Here’s an invitation to anyone to apply for a position on Christchurch City Council .The Linwood/Woolston community has celebrated the start of construction work on the eagerly-awaited Te Pou Toetoe: Linwood Pool with this important community hub due to open in late 2021.We are now looking for our next Customer Experience superstars to join the team. Supporting your Supervisors and Team Leader this is an awesome opportunity to be actively involved in your community and be at the forefront of the customer experience at Te Pou Toetoe.The role of a Customer Experience Representative will see no two days the same. You’ll be dealing with enquires over the phone and face to face and will be a familiar and comforting face for people visiting Te Pou Toetoe. You’ll be using council booking systems and will comfortable using technology or will be willing to learn!We pride ourselves on delivering high levels of customer care – our motto is ‘More people, more active, more often’. Being someone who has a positive outlook you’ll be able to put customers at ease and help them navigate through our new facility. You’ll be a rich source of information and people will to turn to you for help where needed so having patience, empathy and a desire to achieve results is a must! You’ll be able to think on your feet and will have an opportunity to identify improvements along the way. You’ll have a genuine love for people and for giving them the full customer experience will be important to be successful in this role.Te Pou Toetoe will include a 25 metre lane pool, a deep water pool for ‘manus’, a family spa pool, a learn to swim pool, and a toddler pool with a splash pad. Keeping our community in the front of our minds we also have a large multi-purpose room, a meeting room and kitchen facilities.Are you passionate about creating a better future? Find out what’s possible, apply today!