Customer Service Representative

  • Company:
    National Roads and Motorists' Association Limited
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    21 hours ago
  • Category:

Description We keep people moving. Thrifty’s vision is to be the best car rental company in New Zealand, offering our customers the ‘best’ service, the ‘best’ rates and the ‘best’ experience. 100% owned by the NRMA, Thrifty customers can take comfort in knowing they are dealing with one of New Zealand’s most trusted and reliable brands. Over 30 locations across the country. At Thrifty people are the focus and are at the forefront of everything we do. With over 3,000 vehicles ranging from compact cars to utes, we keep people moving no matter what their needs. Thrifty goes above and beyond to ensure customer satisfaction. We are seeking an enthusiastic Customer Service Representative to join the team at Auckland Airport team, on a permanent full time basis. Key responsibilities Assisting customers at the beginning and end of rentals Selling additional services to them  Ensuring all fleet is cleaned to a high standard  Working closely with your team to deliver exceptional service  About you You’ll deliver high quality work every day, being warm and empathetic to exceed customer expectations. Full NZ driver license Customers’ needs are always top of mind Genuine passion for delivering great customer service Great attention to detail Excellent time management skills A sense of fun and enjoy working in a team environment All candidates are required to complete a Ministry of Justice Criminal Conviction History Check. At Thrifty Car Rental your safety and wellbeing are our priority and all candidates are required to complete a rigorous pre-employment medical check including drug and alcohol screening which is conduct for short listed candidates. If you have the required skills and the passion to join our high performing team, please apply today. Employee Benefits To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including: NRMA Group Benefits 18 weeks paid primary and 4 weeks paid secondary parental leave Discounted Car Rental Great team environment We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from diverse backgrounds including Maori and Pacific Islander people and LGBTQI+ communities. To apply click the ‘Apply for this Job’ button and attach your covering letter and CV addressed to Michelle Payne, Area Manager.