Customer Service Representative

  • Company:
    NZ Recruit
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 days ago
  • Category:

Pacific Steel, a wholly owned subsidiary of BlueScope, is NewZealand’s only manufacturer of wire rod, reinforcing bar and coil products. You may know us for our flagship SEISMIC® brand or WIREMARK® branded fencing wire,trusted by New Zealand’s fencing industry for over 50 years.The key purpose of the role is to provide excellent customer service for Pacific Steel Group customers, proactively contributing to continuous improvement to optimise both profitability and service. To be successful you will need a clear understanding of interface between customers/marketing/channels to market and customer requirements to ensure best cost/service combination. Key Skills for the role include:Previous experience in similar role providing top level customer servicesGreat telephone manner with clear and concise communication skillsIntermediate level competence using Microsoft Office applicationsAbility to develop strong relationships with a wide cross-section of key internal and external stakeholdersStrong critical thinking skillsBe a self-starter with proven initiative and attention to detailBeing part of the BlueScope brand makes us a strong and successful global company offering connections throughout the world, and providing access to resources and tools from the wider business. We believe our people are our strength, and embrace diversity and inclusion as we aim to have the right people in the right roles to move us into the future. If you enjoy working with people who are practical, put your safety first, and care about the communities in which they work, then Pacific Steel is the place for you.