Customer Service Representative

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 weeks ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category: Accounting & finance
  • Location: Auckland
  • Date Advertised: 08-MAR-20
  • Job Reference: 150571
  • Job Title: Customer Service Representative
  • Business Unit:
  • Division:
  • Summary:

CUSTOMER SERVICE REPRESENTATIVE 3 x permanent full time

Our Contact Centre team is looking to recruit 3 x permanent full time Customer Service Representatives.

Our contact centre plays a vital role in the collection of data from various industries and households across New Zealand.

The successful candidate will ideally have previous experience in a role requiring a high level of customer service, excellent communication skills, good time management, computer literacy and a strong work ethic along with;

  • Being Inquisitive and looking to understand the Big Picture
  • Self-Driven to succeed and achieve outstanding results
  • Be Adaptable to effectively communicate with a wide range of customers across the country, requesting the completion of varied surveys and questionnaires.
  • Resilient, with a positive can-do attitude
  • Be Engaging with the ability to work in a diverse team.

The successful candidates will work autonomously within a team ranging from 8 to 12 members, within the larger contact centre.

Please note our Contact Centre operates from Sunday to Friday between the hours of 8am and 9pm.

All applicants will therefore need to be flexible to work shifts between these times based upon business needs.

If you have the experience described above and you are looking for a new and challenging environment or just want to get back into the working environment, then we d love to hear from you. 

For a copy of the position description please click  on or copy and paste this link into your browser: https://bit.ly/3cJqiRx

For more information about this role please contact Kim OBrien –  Kim.obrien@stats.govt.nz. 

Applications close: Sunday 15th March 2020