Customer Services

  • Company:
    Student Job Search
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 day ago
  • Category:

Job Description About UsOur company is a global leader in transport and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, we call at 500 ports on 250+ trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. Our activities now include overland transportation, logistics and a growing portfolio of port terminal investments. The PositionDue to an internal promotion we are on the look out for the next customer service guru to join our dynamic fast paced team! You will be part of an environment where we foster and support a positive team culture, work hard and have fun.Bring your passion and enthusiasm for giving our customers a unique experience with your high attention to detail, resilience and ability to build both internal and external relationships. What’s in it for you? We are a team who work hard but also like to have a few laughs Opportunities to grow and learn within the company across the business Southern Cross health insurance Work in the vibrant hub of the central city We are committed to the wellbeing of our teams including the use of “sit/stand” desks, fresh fruit, monthly employee recognition program to name a few Primary task and responsibilities are: Coordination of all our customers shipping requirements Timely processing of bookings for our customers Respond to a wide range of customer queries We are looking for the below skills & experience: Ability to work under pressure and to strict deadlines Excellent attention to detail Strong interpersonal skills with the ability to liaise at all levels Strong commitment to providing high quality customer service Professional and courteous communication skills Intermediate computer literacy in Microsoft Office Suite Interested parties should forward a cover letter and your resume for consideration. We are an equal opportunity employer and actively encourages qualified candidates from culturally diverse backgrounds to apply. Job Requirements