Customer Support Account Manager

  • Company:
    Terra Cat
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    9 hours ago
  • Category:
  • Autonomous role selling parts and services for premium heavy equipment dealer
  • Market leading company in exciting growth phase
  • Competitive remuneration package
  • Our company:

    Terra Cat offers the entire Caterpillar product range of machines and engines to customers across New Zealand. Built on solid ground of 90 years’ experience as Gough Group, we have a renewed focus and energy, and a recently launched business strategy, under our new owners Sime Darby Berhad.It’s an exciting time to join our company.

    The role:

    This role is about strengthening the relationship between our customers and our Nelson branch and growing the business in the Nelson/Marlborough/West Coast regions through parts and services sales.You will work with existing customers to fully develop and ringfence their business and you will identify and convert new customers to Terra Cat.You will spend most of your day onsite with customers building their understanding of our parts and service offerings to ensure Terra Cat is their first point of contact for any aftermarket needs.

    What we are looking for:

  • Mechanical experience, preferably in heavy equipment
  • Proven ability to build strong and mutually beneficial relationships
  • Awesome communication skills
  • Ambition and desire to consistently achieve in a high-performance environment
  • The ability to work autonomously and remotely from your manager is essential and you will be given the tools, training and support to succeed in this role.This territory is vast, so regular away from home travel is required.

    In return, we offer a generous salary package including a vehicle, sales incentives, subsidised medical insurance and company contribution to your superannuation.