Easysteel is a major merchant of steel products and services throughout New Zealand. Through a nationwide network of sales centres, it supplies a broad range of world-class brands to the construction, engineering, natural resources and manufacturing industries. We are part of Fletcher Building, a diversified global building industry company.The Despatcher provides integral support to the Northern Distribution Centre Operations and Sales team in achieving our service commitment to our customers. This role is the main point of contact for all material despatched from the Northern Distribution Centre so the ability to communicate clearly and across multiple levels is essential. As the Despatcher you will be able to make decisions under pressure, maintain a high level of attention to detail and be conscientious.About the Role:•Load planning of customer orders including a focus on truck utilisation •Communicating with key stakeholders regarding high priority orders•Ensuring our transport partners maintain the service levels as per our contract •Maintain a flexible and team focused worth ethic to ensure the best outcome for the business•Escalating issues or concerns with your Manager to ensure adequate support and a timely resolution •Being a champion of our systems and processes to enable you to manage operations efficiently and effectively•Commitment to continuous improvement including tabling opportunities for improvement with your Manager About youTo be successful in this role you will have proven customer service experience preferably within a large manufacturing environment across a multi-site organisation. You also bring a proactive and positive attitude and the ability to instantly build rapport with both internal and external customers. You’re customer-centric, a strong relationship builder, flexible, adaptable to change, and comfortable challenging the status quo. You will be joining a dynamic and engaging team where no two days are the same. If you thrive on challenge and opportunity then this is the role for you. Hours are 10am – 6:30pm Monday – FridayTo apply for this role click APPLY NOW“We welcome your individuality. We are enriched by so many nationalities, languages, religions, customs, and lifestyles. We are proud of our diversity and see it as one of the things that make us stronger”.