Education Support Coordinator

  • Company:
    Fuji Xerox New Zealand
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:

About the role

Our Fuji Xerox team in Auckland is on the lookout for an Education Support Coordinator to join their team. Reporting to the Auckland Education Team Leader, this position will be responsible for assisting the ownership of a clients’ portfolio and becoming the critical link between FXNZ and the Customer. This position will also be responsible for supporting the Education Account Managers, meeting with customers regularly, providing AOG reporting as and when required, identifying opportunities to add value to a customer’s business, and improving existing services.

Other duties include:

  • Working closely with Education Account Managers to assist in report writing, tender processes, administration assistance
  • Following up with customer requests, concerns, and complaints
  • Liaising with Marketing to organise sponsorship events
  • Performing regular call cycle management with nominated Secondary and Primary Schools within the Auckland area
  • Seeking New Business opportunities through phone calls, conferences and other networking events
  • Working closely with existing customers to determine their present and future support needs, having an understanding of the wide range of products and services we offer our clients
  • Skills & experience

    We are looking for someone who is an excellent communicator and embraces being coached and continually improving. The successful candidate will also have:

  • A confident, outgoing nature with excellent interpersonal skills
  • Excellent written and verbal communication
  • Ability to work both autonomously and under the direction and mentoring of the senior sales team
  • Ability to deal with clients at all levels and translate client needs through to the Education Account Managers to achieve benefits for all parties
  • Perseverance, resilience and a “winning” attitude
  • Dynamic personality that will fit very easily into our branch culture.
  • About the company

    Fuji Xerox New Zealand is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    This is a great opportunity to work for one of the world’s most recognised technology brands, so if you are interested in this opportunity, then please apply online.

     Applications close on 18th April 2021. Get in touch with us today!

    Please note that applicants with the right to work in New Zealand will only be considered for this position!