Examination Operations Manager

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 months ago
  • Category:
  • Job Type:
  • Category: Education
  • Location: Wellington
  • Date Advertised: 03-FEB-21
  • Job Reference: NZQA/2119OPL
  • Job Title: Examination Operations Manager
  • Business Unit:
  • Division:
  • Summary:

Examination Operations Manager

Whakatairangatia ngā kete o te mātauranga ki te ao mārama!

E te tai whakarunga, e te tai whakararo – nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.


May the baskets of knowledge (education) be brought into the world of light.

We welcome one and all to join us at the New Zealand Qualifications Authority.

The Examination Operations Manager is a key leadership role in our Operations and Logistics team. The team is primarily responsible for the operational delivery of the external National Certificate in Educational Achievement (NCEA) and New Zealand Scholarship examinations as an end to end process. The team also provides operational support to all Assessment Division business units.

The role of the Examination Operations Manager is responsible for leading, co-ordinating and managing the business-as-usual examination project cycles and operational plans that relate to the establishment and management of Examination Centres. The Manager will have responsibility for producing, implementing and reviewing the operational plan and activity as it relates to the delivery of external assessment at Examination Centres. The Manager will ensure that Examination Centre activities for external examinations are co-ordinated effectively and will manage changes to delivery and scope using appropriate methodologies and allocating resources where necessary.

The Manager will also ensure that the operating model for the management of Examination Centres is able to transition over time to fully online assessment.

The Manager will have responsibility for coordinating the production, implementation and review of the Operations and Logistics team’s annual business continuity plan.

This role requires you to be an experienced, motivated and efficient operations manager, with significant operational and/or project management experience, and a strong customer focused perspective.

You will possess the ability to measure and manage compliance, with a proven track record that shows you can identify, recommend and implement potential process and system improvements across a large externally managed workforce.

Every year NZQA employs around 420 Examination Centre Managers and 6,300 examination supervision staff.

NZQA is accountable for managing the New Zealand Qualifications Framework, administering the secondary school assessment system, independent quality assurance of non-university education providers, qualifications recognition and standard setting for some specified unit standards.   

NZQA is a te reo Māori learning organisation with commitments to equity and lifelong learning.  We prioritise the importance of understanding tikanga in building a culturally responsive workplace.  NZQA is dedicated to providing a welcoming environment for Māori staff and has an active Māori staff network, Te Kāhui Māori

For more information about this role and NZQA please refer to the job description, NZQA’s Customer CharterOrganisational Values and NZQA Staff Benefits. If you are applying/viewing through Seek, please click ‘apply now’ to access these links.

If you would like to discuss further, please call Alan Bailey on 027 208 2671.

Applications close at 5.00 pm on Wednesday 24 February 2021.