Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.
What’s on offer?
About the role
This is a hands on customer service role that requires a self-motivated and customer focused individual. The role will help to deliver support to our clients– including contract repair, preventative maintenance, installations and emergency breakdown services for Dematic customers. The position will require participation in an on-call roster.
In order to be successful in the role, you must have experience in troubleshooting/problem solving mechanical equipment faults, be customer focused and ensure high quality service and output is delivered.
What We Are Looking For
Successful candidates will possess the following qualifications & experience:
Attributes sought include:
As part of the recruitment process, suitable applicants will be required to complete police background checks and pre-employment medical testing including drug and alcohol screening.
Dematic is committed to providing equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment.