File Coordinator

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Nelson – Marlborough
  • Date Advertised: 27-FEB-20
  • Job Reference: NZ/16081
  • Job Title: File Coordinator
  • Business Unit:
  • Division:
  • Summary:

File Coordinator


Salary Range: $64,813.00 – $87,693.00

Permanent, Fulltime

Job Requisition ID 16081


File Management and Transcription Services are an integral part of the Service group.  The FM&T is part of a nationally centralised group which supports a number of key elements of the case management process, our frontline staff and also provides key services to victims.


The Service group is looking for an engaged, highly motivated, talented and innovative leader to support the FM&T by providing management and guidance to FMC staff with a strong focus on file management requirements and service delivery.


You will work closely with the File Management Supervisor with a clear focus on supporting both frontline staff and victims, while driving innovation and good data quality practices in order to deliver on Our Business.



You will be responsible for:

  • Leading the Police High Performance Framework within your team
  • Leading a culture based on the core values of the New Zealand Police
  • Ensuring nationally consistent policy and practices are adhered to



 Skills and Experience – you will be able to:

  • Lead, direct and manage the performance of individuals and/or teams to deliver Our Business
  • Support the team in entering, updating and reporting on high volume files/documents/data entry processes
  • Demonstrate excellent customer service
  • Manage time effectively to meet high workloads and competing demands
  • Demonstrate quality decision making in work prioritisation, ensuring that a high quality of service delivery and workflow management is achieved and maintained.
  • Identify, drive and support change management to ensure continuous improvement



Core Competencies: Level 2 Team Manager/Leader

  • Communicate
  • Deliver
  • Lead


For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.



Additional information:

  • Successful applicant must reside in the Nelson Area




To view the position description for this role please copy and paste this link into a new browser:




If this position sounds like you, click APPLY NOW or visit our Police website:  and select ‘Current vacancies’ to apply today!


IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website:  and select ‘Current vacancies’ to apply for this position.


PLEASE NOTE: If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.


If this position sounds like you, click apply now. You will be required to submit a Curriculum Vitae which provides a brief account of your relevant skills and experience. In addition, you must complete an application form telling us why you are interested in applying for the position and how you meet the Core Competencies of the role, using no more than 4000 characters (including spaces), approximately 600-650 words per section.


If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.


If you have any questions about this vacancy, please contact Libby Goodall email at  



Applications close at 5pm, Thursday 12th March 2020