File Management Support Officer

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 days ago
  • Category:
  • Job Type: Fixed Term Contract
  • Category:
  • Location: Auckland
  • Date Advertised: 11-JAN-21
  • Job Reference: NZ/28287
  • Job Title: File Management Support Officer
  • Business Unit:
  • Division:
  • Summary:

File Management Support Officer

File Management Centre – Otahuhu
Police Employee
Multiple Positions Available Permanent & Fixed Term (4-6months)
Job Req: 28287

About the role:

To support District outcomes, you as a File Management Support Officer will provide an efficient and effective cohesive case management system for all District files for entry and modification. This position is a varied role rotating between the file management center, public counter, data quality and information requests.

Key Accountabilities:

  • Enter information onto computerised file management system.
  • Ensure all relevant information is attached to the files, maintaining internal file audit requirements.
  • Complete all National Intelligence Application (NIA) transactions i.e. File entries, charge entries, modifications, file assigning, update victim contacts.
  • Deal with routine enquiries from frontline staff regarding files being prepared by File Management Centre.

What you’ll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

To succeed in this role, you will show a good level of computer literacy. This means that you will be comfortable typing and navigating a computer database and programs. You will work well in a team environment and will be able to ask questions and take direction. Your good work ethic means you can be relied on to remain on task. This role will require you to do shift work.


This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

We will ask you questions based on “How we will deliver Our Business – Core Competencies and the appropriate role level. These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, click here. 

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About us

Our mission is to be the safest country by delivering services that ensure New Zealand communities are confident, safe and secure.

Working Flexibly


Your wellbeing inside and outside of work is important to us. We’re open to discussing flexible working options that work for both you and the business.


For more information on the above, please copy and paste this URL:

How to apply


If this position sounds like you, click apply now. You will be required to submit an application form and a CV. Before confirmation of hire, pre-employment checks will be undertaken. For further information on the application process, please copy and paste this URL:


If you have any questions about this vacancy, please contact:


Applications close 5:00pm Monday, 25th January 2021