Fingerprint Technical Support Officer

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 weeks ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Canterbury
  • Date Advertised: 05-MAR-20
  • Job Reference: NZ/16667
  • Job Title: Fingerprint Technical Support Officer
  • Business Unit:
  • Division:
  • Summary:

Fingerprint Technical Support Officer


Salary Range: $54,582.00 – $73,844.00

Permanent, Fulltime

Job Requisition ID 16667


Fingerprint Technical Support, it starts with you!


As a Fingerprint Technical Support Officer, you will support Fingerprint Experts in their work through the provision of basic lab services and admin services. You will report to the Manager of the Fingerprint Office (of your respective site) and will be part of the National Fingerprint Service Centre. 


What you’ll be doing

  • Receiving exhibits, detailing the items and confirming accuracy and/or making necessary corrections. You will be required to document the receipt and release of exhibits. This is ‘end to end exhibit management’ and maintaining the exhibit chain of custody.
  • Making working solutions of chemicals. Maintaining our chemical register in Chemwatch database. Ensuring stocks in the lab are up to date, testing and recording the making of working solutions and their efficacy.
  • You will be maintaining accurate fingerprint case file records though FIMS (Fingerprint Information Management System), liaising with investigators, SOCO and Case management units to support investigations. Sending out Fingerprint Identification memos and assisting with court file disclosure packages.
  • General administrative and reception duties, for example, answering the phone, dealing with incoming mail, filing and managing offsite archiving.


What you’ll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. This foundation, combined with your expertise regarding the specialised/industry specific requirements of the role, will enable you to live our values and have the capability and potential to be a high performer.


We are looking for someone who has some basic lab skills and an understanding of forensics. You will need to be able to multi-task, work well under pressure and be able to complete all work with accuracy. Be able to work in an environment that contains traumatic content. A full driver’s license is also helpful as you may have to drive our work vehicles from time to time.


Whilst we are looking for skills, knowledge and experience relevant to the role, we also place a high emphasis on your mind-set, your alignment with our values, and your ability to work in a high performing team and your leadership.


This role is set at an Individual Contributor level, this means your key purpose is to deliver (or enable others to deliver) “Our Business”.


We will ask you questions based on “How We Do Things” which informs how we deliver on “Our Business”. For more information on Our Values, click here.


About us


Our mission is to deliver services that ensure New Zealand communities are confident, safe and secure. Our people come to work to make a difference in the lives of everyday New Zealanders. We pride ourselves on being the most trusted police service in the world!


We are proud supporters of diversity and inclusion at New Zealand Police. We believe that people are our greatest asset. It’s our people that set us apart and build trust and confidence in the communities that we serve. We support and encourage a culture where you can bring your whole self to work.


Working Flexibly

We’re open to discussing flexible working options that work for both you and the business. NZ Police is committed to providing the best environment to help you perform to your potential, and your wellbeing inside and outside of work is important to us too. Whether you are looking for full or part-time hours, an altered shift pattern, or working from various locations or even home.


Core Competencies – Level 1 Individual Contributor

  • Communicate
  • Deliver
  • Partner


For more information about the above Core Competencies, visit “Our Values” on our website to view our Core Competency Framework: How We Do Things.



Additional Information:

  • The successful applicant must reside in the Christchurch Area



To view the position description for this role please copy and paste this link into a new browser:




If this position sounds like you, click APPLY NOW or visit our Police website:  and select ‘Current vacancies’ to apply today!


IMPORTANT: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police website:  and select ‘Current vacancies’ to apply for this position.


PLEASE NOTE: If you are an existing Police Employee, you must apply through our internal Careers site and include your QID number in your application.


If this position sounds like you, click apply now. You will be required to submit a Curriculum Vitae which provides a brief account of your relevant skills and experience. In addition, you must complete an application form telling us why you are interested in applying for the position and how you meet the Core Competencies of the role, using no more than 4000 characters (including spaces), approximately 600-650 words per section.


If you are an existing Contractor working for Police, you must apply through the NZ Police career site and create a profile as an external candidate. Please do not include your QID.


If you have any questions about this vacancy, please contact Amanda Henman by email at



Applications close at 5pm, Thursday 19th March 2020