Freight Investigator

  • Company:
    New Zealand Post
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:

Freight Investigator | Auckland | Fixed Term Contract

We focus on delivery – both internally and externally and we are committed to challenging people to grow and achieve, and support them to do that.

We are now seeking an outstanding Freight Investigator to support our  Highbrook Customer Services & Freight Investigations team. This 6 month fixed term   role  will see you carrying out customer service, administrative and database management functions.

Critical competencies needed as a Freight Investigator are in the areas of priority setting, an inquisitive mind, action orientation, customer and results focus with continuous improvement and peer relationships.

The ideal candidate will need to be available to work Monday to Friday 9.30AM – 6:00PM.

Along with these, it is expected the successful applicant will have experience in the following areas:

  • Phone based customer service role 
  • Administrative experience
  • Microsoft Office experience along with fast and accurate keyboard skills.
  • Excellent communication and interpersonal skills (written and verbal)
  • Exceptional customer service skills with strong negotiation and solutions resolution
  • Planning and organisational skills, especially when it comes to managing multiple tasks and deadlines
  • The ability to think outside the square and the motivation to go the extra mile – Delivering More!
  • At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

  • Access to discounted health insurance plans for you and your family
  • Special rates on fantastic holiday home accommodation around New Zealand
  • Reduced banking service fees, rates and packages through our partners
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
  • All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.

    NZ Post is continuing to operate as an essential service provider. Our recruitment team will keep you posted with any changes to our recruitment process as we go through various Alert Levels across New Zealand. Keep safe.