Head of Customer Service & Logistics – New Zealand

  • Company:
    Mondelez International
  • Location:
  • Salary:
    negotiable / Monthly
  • Job type:
  • Posted:
    6 days ago
  • Category:


Mondelēz International, Inc. is one of the world’s largest snacks companies, with 2017 net revenues of approximately $26 billion. We are world leaders in biscuits, chocolate, gum, candy and powdered beverages and have famous brands across the Asia Pacific region and in New Zealand you would know us for Cadbury, Pascall, Oreo, The Natural Confectionery Company and Philadelphia to name a few.

We’re constantly changing and innovating and we are seeking an experienced manager with a background in Supply Chain Management and S&OP to join our Leadership team in Auckland.

Reporting to the Associate Director CS&L for Australia New Zealand and Japan, you will provide improved value and service to the customer and increase supply chain efficiency through delivering Best-in-Class customer service excellence, controlling inventories and optimizing cost through end to end supply chain. In addition to this you will lead and manage 10 direct reports who belong to the customer implants, demand and third party warehouse teams to make up the greater NZ Supply chain team.


As the preferred candidate you will be degree qualified with solid experience across demand planning, supply chain management, logistics operations and budget ownership. Your proven ability to effectively manage customer and key stakeholder relationships while delivering against your KPIs with a continuous improvement mindset is essential. Sound experience as a senior manager in customer facing roles ideally within an FMCG company is a must.

By joining our New Zealand business you will you will enjoy an inclusive, diverse culture with a company who are dedicated to making a difference. To help you grow within your career Mondelez International is committed to career long learning and you will have access to a number of learning platforms and personal development tools.

Mondelēz International respects individual differences that make us unique and promotes an environment that is welcoming, inclusive of all employees and values the diversity of our work environment.

Please note that all candidates require working rights of this country to perform the role.

Recruitment Agencies we appreciate the interest but we’ve got this one covered. Thanks!

**Job:** CS&L Management

**Primary Location:** AMEA-NZ-Auckland-Auckland

**Req ID:** 1810555