What does this role involve?As an Immigration Officer you will be responsible for processing visa applications, a desk based role where you’ll be taking the information available to you and using this to make sound decisions as you process visa applications. You will be interpreting immigration legislation, and utilising your proven analysis, judgement and decision making abilities to make quality immigration decisions.Not everyone has the ability to see below the surface of information presented. However, with your eye for detail and analytical skills complimented by your natural passion for New Zealand and enthusiasm for making positive changes, an exciting career within Immigration New Zealand could be waiting for you.A background in high volume workloads or caseload management would be very beneficial, ensuring you are able to meet the demands of this role.The Porirua office manages a variety of different visa types and of different levels of complexity and risk. We are also able to offer free parking spaces and flexible work hours.Skills and experience required: Recent experience in a high performance service delivery environment; including caseload managementGreat verbal and written communication skills, with proven expertise conveying concepts, policy, and information clearly and concisely to any variable audienceComputing literacy and aptitude in MS Office applications, and technology generallyExperience in a processing environmentTime management ability to effectively manage high volume workflow and case loadsFlexible with working with multiple demands and able to adapt to change on short noticeMental agility to learn and apply new learningA strong moral compass, and be known to ‘act with integrity’ in all you undertakeA relevant tertiary qualification is advantageous but not essentialThe motivation and willingness to make a positive difference as a proactive team member We offer ongoing on-the-job training to candidates who are successful in the role.Starting salary of $57,227 About MBIE/Immigration New Zealand:The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow New Zealand’s economy to provide a better standard of living for all New Zealanders. Immigration New Zealand has an active role in this by bringing the best people New Zealand needs to prosper.The role of Immigration Officer will report within the Border and Visa Operations division, and Visa Operations is the main processing and operational arm of INZ. Applicants must be Australian or NZ citizens or hold Permanent Residency.The recruitment processThe application form includes two competency questions that need to be answered along with submitting your Cover Letter and CV.The recruitment process will involve a situational judgement questionnaire, video interview, and a formal panel interview including a written exercise. All information provided is evaluated in line with the competencies required for the role of Immigration Officer.