Ministry of Social Development
2x Permanent, Full Time
Integrated Services Case Managers (ISCMs) assess the complex needs of people in emergency housing and then links them to the most appropriate support services to meet their needs.
In this key role, you will work closely with key agencies to build comprehensive plans to address clients’ needs. This approach looks at a client’s circumstances holistically and working with them to provide wrap around support.
You can demonstrate a successful history of building relationships and creating linkages between colleagues and external providers as well as maintaining effective client relationships on an on-going basis.
Technically, your knowledge of Work and Income products and services, relevant legislation and policies is sound. You strive to provide a service that is empathetic, open and courteous, ensuring understanding, trust and Manaakitanga is the norm in your practice.
You will provide ongoing monitoring and reporting on progress and outcomes achieved for each family and individual. It is therefore important that you can write quality, fit for purpose reports.
You will achieve this by:
To be successful you need:
Please note, travel throughout the region will be required for this role.
Current MSD employees: Please apply from a work computer, through your myHR careers portal.
You will be prompted to answer the following questions in the application form:
Applications Close: 21 February 2020
If you have any questions about the role, please contact Paula McManus on firstname.lastname@example.org