Integrated Services Case Manager – M&#257ori Pathways – Paiheretia te Muka Tangata – Hawke's Bay

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Hawkes Bay
  • Date Advertised: 04-FEB-21
  • Job Reference: NZ/1510798
  • Job Title: Integrated Services Case Manager – M&#257ori Pathways – Paiheretia te Muka Tangata – Hawke’s Bay
  • Business Unit:
  • Division:
  • Summary:

Ministry of Social Development

3x Full Time, Permanent


The Ministry of Social Development is committed to achieve better outcomes for all New Zealanders. To do this, we have three key shifts that underpin everything we do:

  • Mana Manaaki: A positive experience every time
  • Kotahitanga: Partnering for greater impact
  • Kia Takatū Tātou: Supporting long term social and economic development.


Integrated Services Case Managers provide holistic wraparound support to people with high and complex needs.  We are looking for a motivated individual to closely support our clients to support them with their social needs and to gain independence through employment, operating in an innovative multi-functioning environment.

This role is part of the Māori Pathways, and will be working in partnership with Ara Poutama Aotearoa – Department of Corrections, Te Puni Kōkiri and Ngati Kahungunu in Hawke’s Bay, New Zealand.

The focus of this role is to support whānau who are within the care of Corrections to help with social needs and to support them to achieve sustainable employment.  You’ll provide intensive case management and navigation to help whānau to achieve their goals and aspirations. You will create and maintain strong relationships, working closely with MSD, Ara Poutama Aotearoa – Department of Corrections, Te Puni Kōkiri and Ngati Kahungunu and other services in the community.

You will strive to provide a service that is empathetic, culturally relevant, tikanga-led, mana protecting and enhancing, open, and courteous, trust and Manaakitanga as the norm in your practice.


On a daily basis, you could be doing any of the following:

  • Meeting tāne & their whānau in prison, Community Probation, or Work and Income service centres
  • Helping tāne & their whānau identify their goals, to improve the oranga, wellness and wellbeing of tāne & their whānau and help them to make plans to achieve them
  • Assisting with MSD products and services
  • Making referrals to and attending hui with providers in health, housing, and whānau support 
  • Connecting clients to suitable employment, education, and training.


To succeed in this role, you will need to:

  • Have a passion for stronger whānau and communities
  • Have a clear understanding of multicultural New Zealand and te ao Māori worldview to ensure responsive practice
  • Have established networks and a proven record in a similar role
  • Demonstrate excellent written and verbal communication skills
  • Have a full New Zealand driver licence without conditions.


Please note external applicants will be required to undergo extensive MSD training.  There will be some travel involved in this role to attend overnight training and workshops.

Remuneration for this role is from $55,821 to $76,754 per annum.  Application along this salary scale is dependent on relevant work experience and evidenced skills.

For any questions/further information about the role, please contact Jacinta Vella 


How to apply

Apply online with your CV and cover letter that outlines your experience and motivation for working with tāne & their whānau who have high and complex needs.

Please note:  If you currently work for MSD you need to apply through your myHR careers portal at work.


Applications close:  11 February 2021


Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.