**M.A.C Cosmetics Retail Manager – Hamilton (Fixed Term Maternity Leave cover to May 2021)**
At the Estée Lauder Companies, we believe our talented and driven Counter and Retail Managers are what make our Brands great to work for. We have a commitment to bringing the best to everyone we touch – this includes our customers as well as our talented teams.
**Day in the life of a M.A.C Retail Manager:**
As a Retail Manager you will be responsible for driving retail sales while delivering 5 Star Customer Service. This involves leading and developing the talent and capabilities of your team to achieve optimal performance. You will be responsible for delivering retail operational excellence to provide an efficient and effective work environment. By spending the majority of your time on the floor, you will lead by example in ensuring to ensure the MAC Experience is delivered to each customer.
**What we look for:**
+ A passion and experience in leading, coaching and developing teams
+ Previous counter management experience or experience working in a customer service environment at a supervisory level
+ Business planning experience including setting sales and/or customer service targets, sales analysis and staff scheduling
+ The ability to provide inspirational, authentic and personalised customer service
+ Experience in creating and executing in-store events
+ Proficient in Microsoft office including Excel and social media such as Instagram and WeChat
An artistry qualifications or experience in makeup artistry is highly advantageous for this position, though we will consider applicants without this. We believe with the right fundamental skills, confidence and commitment to learn our internal training and development offerings can enhance these existing skills to our desired level.
**In return we offer:**
+ Commercial and Artistry training programmes to develop your skills as a business leader, mentor to others and a professional Makeup Artist
+ The opportunity to become part of a wider community of passionate Makeup Artists and industry professionals
+ Generous free product allocations and opportunities to purchase at wholesale
+ A competitive salary and the opportunity to earn commission.
As part of the application process you will be required to complete a short video interview (don’t worry, it’s easy!). Only applicants who have completed the Hirevue digital video will be considered for this role.
Please note, applicants must be able to provide proof of right to live and work in New Zealand.
**Job:** Retail – Store
**Primary Location:** Asia Pacific-NZ-WKO-Hamilton
**Job Type:** Standard
**Job Number:** 204143