Manager Customer Liaison – Integrated Data

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 months ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category: Policy & analysis
  • Location: Wellington
  • Date Advertised: 03-FEB-20
  • Job Reference: 150288
  • Job Title: Manager Customer Liaison – Integrated Data
  • Business Unit:
  • Division:
  • Summary:

About Us

Stats NZ s integrated data is a critical tool in the government s efforts to reduce poverty, improve health, and provide a thriving, inclusive economy. We provide a world leading integrated data service for our customers. This is largely through two integrated data products, the Integrated Data Infrastructure (IDI) and the Longitudinal Business Database (LBD).

The Customer Liaison team is the front door for these products and is responsible for access to all Stats NZ microdata and the safety and security of all Stats NZ data lab facilities. You ll need to build a strong customer-centric team culture, ensuring a good experience for new and current data lab customers, and providing assurance around the privacy and ethics of data integration. 

Stats NZ has only scratched the surface of what is possible with integrated data. As people have seen the potential, the number of users and demands have changed and grown rapidly. The Integrated Data Unit is at an exciting time and we d love to have you with us as we embark on the next frontier of discovering and implementing what is needed to provide a fit-for-purpose integrated data service.

About the role

The role will be permanent, Wellington-based and full-time. Your main priorities and tasks would be to:

  • Build and maintain collaborative relationships to anticipate customer needs
  • Encourage a culture of excellence in customer service and continuous reflection on efficient customer orientated processes 
  • Lead and motivate your team, providing development and growth opportunities 
  • Be an active and constructive senior member of the Integrated Data leadership team

Joining Stats NZ

At Stats NZ Tatauranga Aotearoa, our vision is to unleash the power of data to change lives.  As New Zealand s official data and statistics agency, we are tasked with leading the way for New Zealand s data future, enabling data-led innovation across society, the economy, and the environment.

You ll be joining an inclusive environment in which all people, regardless of gender, race, religion or background can come do their best work. Our goal is to provide our staff with a working environment that provides them with the opportunity to:

  • Have challenging, varied and interesting work
  • Develop and grow their careers
  • Balance life and work, and
  • Work in an agile, dynamic and flexible manner. 

We care about our people, and value your drive, energy and inquisitive nature. Bottom line, we are in search of real people that don t believe in the status quo and seek to add value every day.

Contact details

For a copy of the Position Description please click on or copy and paste the following link: https://bit.ly/2uj7Uh9 

For more information about this role please contact Anna McDowell at anna.mcdowell@stats.govt.nz

Applications close:  Sunday 16th February 2020