Mitre 10 continues to be the preferred DIY and Trade store of choice for many New Zealanders.The main reason for our success is the outstanding customer service we deliver every day. We aim at being the best home improvement retailer throughout the country.We live by our core values: We stick together so that everyone wins, we’re customer obsessed, honest and fair and we strive for excellence.Mitre 10 Onehunga is looking for a new Customer Advisor to join the Front End team on a full time basis.The Front End Team at our Onehunga store are in charge of a lot more than just check outs or the customer service desk. They look after the checkout neighbouring departments with dedication and pride.They need an all rounder superstar who is exceptional with numbers, is able to navigate our multiple systems with ease and has a sales focused and solution oriented mindset.You will see yourself deal with customers’ queries in a professional and solution focused manner, work on the point of sale checkouts, as well as assist in customers’ orders and returns, going up and down ladders to stock shelves, assemble furniture and do all that is required for the department to run smoothly and deliver a pleasant experience for our valued customers. You will be the first as well as the last point of contact for the majority of our retail customers, hence highly contributing to making their overall experience in store an excellent one.We are looking for someone who is curious enough to find their own solutions but also able and willing to learn from others; someone who can handle high pace, potentially stressful situations as well as very quiet times comfortably.This is a full time role which runs from Sunday to Thursday and requires an intermediate level of computer literacy. Previous checkout or retail experience will be seen very favourably.An ideal candidate will have a demonstrated record of the following skills and attributes:High attention to detail, great with numbers and calculationsExcellent listening and communication skills with the ability to engage with customers of different backgroundsA passion for customer service excellence, an outgoing personality with a positive outlook on life and the ability to drive difficult situations towards positive outcomesStrong focus on solutions and a high level of personal initiative are absolutely essentialExperience with POS tills would be beneficialWhat’s in it for you?A positive, supportive, professional work environmentCompany buying privilegesComplete customer service, technical training and developmentFree car parkingIf you think you have got what is takes to excel in this position, then please apply now!CLICK APPLY! Join the Mitre 10 team and gain access to the support and opportunities offered by one of NZ’s top employers!