National Manager Service Delivery North

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
  • Job Type:
  • Category: Management
  • Location: Auckland MPI Centre
  • Date Advertised: 04-FEB-21
  • Job Reference: MPI21/1510847
  • Job Title: National Manager Service Delivery North
  • Business Unit:
  • Division:
  • Summary:

National Manager Service Delivery North | Verification Services | New Zealand Food Safety

  • If you are wanting to turbo-charge your career in a role where you can make a difference, then this exciting leadership opportunity in Auckland could be just what you are looking for!


About our team – Mō tō mātou rōpū

New Zealand Food Safety – Verification Services (VS) core purpose is to deliver independent, cost effective and high-quality verification, certification, inspection and clearance programme that ensures all relevant regulatory requirements are met.  Our people deliver a world-class, efficient and cost-effective service to a broad range of animal product industries and sectors and facilitate not only food safety, but biosecurity and market access for animals and animal product exports.

VS plays a key role in the Primary Sector industry. Services VS provide include:

  • Verification and certification services to ~2000 processing companies (for primary and secondary food producers, storage and transport).
  • Verifying containment and transitional facilities to ensure they are meeting the relevant standards to keep New Zealand free of unwanted and new organisms.
  • Inspection and certification of live animals for import and export.
  • Verification services for slaughterhouses, meat and fish packhouses, cold storage facilities and other specialised premises processing animal products.


About the role – Kōrero mō te tūranga

A key member of the Verification Services Leadership Team, the National Manager Service Delivery North is one of 2 managers jointly responsible for leading the direction, culture and business planning for the delivery of verification services in New Zealand.

It is a busy and exciting time for VS and with a new operating model on the horizon there is ample opportunity to make this position your own.

You will hold overall accountability for the end to end business performance of Service Delivery in your geographical region.  You will have highly developed communication and interpersonal relationship management skills that enable you to engage collaboratively with colleagues at all levels and across teams to deliver for our customers.


Skills and Experience – Ngā Pūkenga me ngā Wheako

To be successful in this role you will need:

  • Experience within a strategic leadership team managing operational programmes or service delivery (a regulatory background would be highly desirable)
  • Seasoned business management capability (all aspects including performance and financial management)
  • Experienced as a leader and natural collaborator; you will excel in stakeholder management influencing
  • Significant operational management skills – including the development of national business strategies with plans and budgets to meet business objectives

You will be able to establish credibility and relationships quickly and be adaptable and resilient thriving in a complex and changing environment. Your superior organisational skills, the ability to plan ahead and problem-solve on the fly when required will be vital to your success.


Mō te Manatū Ahu Matua – About MPI

The Ministry for Primary Industries is helping to seize export opportunities for our primary industries, improve sector productivity, ensure the food we produce is safe, increase sustainable resource use, and protect New Zealand from biological risk.

We are a team of experts with massive breadth of experience, offering opportunities to break out of our comfort zone and embrace intellectual and complex challenges.

To find out more about the Ministry and what we do please click here


Benefits of working at MPI – Ngā hua o te Mahi i te Manatū Ahu Matua

Some of MPI’s most popular benefits include:

  • Up to three additional (MPI holidays) leave days
  • Career development and internal opportunities across the branch and organisation
  • Wellness benefit for employees
  • Parental leave ex-gratia payment
  • Bi-annual MPI-paid eye test and contribution to the costs of corrective lenses/frames
  • Flexible working (We support work life balance and flexible work arrangements whenever possible)

Click here to find out more – Benefits of Working at MPI


How to apply – Me pēhea te tuku tono

To view the position description and/or apply for the role (submitting a cover letter and current curriculum vitae), please click “APPLY NOW” or visit the MPI Careers Site. For tracking and reporting purposes, all applications must be submitted through our online careers portal.

Please note, a comprehensive selection process consisting of a panel interview, a presentation/ work sample and psychometric testing will be utilised to assess the suitability of the shortlisted candidates.

To apply for this role you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.

To find out more about this great opportunity, contact Rosie Slevin, Recruitment Adviser for a confidential discussion on 04 819 4261 or email

Applications for this role close on Thursday 18th February 2021


The Ministry for Primary Industries is committed to providing a working environment that embraces and values inclusion and diversity. Your unique talents and experience will help us deliver exceptional services to our communities in Aotearoa. In return you’ll enjoy an inclusive and flexible working environment in a diverse team of people while you’re growing your career here in NZ and internationally. We actively encourage applications from all backgrounds. If you have any support or access requirements, we encourage you to tell us when you apply so that we can assist you through the recruitment process.