National Quality and Audit Manager
We have an exciting new opportunity for an experienced National Audit Manager to join our team and be part of a high profile and progressive organisation.
Access Community Health is a leading healthcare provider in New Zealand. We specialise in home-based healthcare and support and have been at the forefront of community health since the 1920s. Our dedicated teams of over 3000 nurses and support workers care for over 20,000 people across NZ to live independently in their homes and communities.
Access incorporates Total Care Health, our wound-care division, and we pride ourselves in an exemplary service delivery. We live our values of Kaitiakitanga (care for our community), Kotahitanga (work together), Tu Tika (do the right thing) Manaakitanga (look after each other) .
Our aim is to create a great employee experience, to collaborate to find ways to improve, and to support each other.
What will your responsibilities be?
Maintaining, Developing and implementing comprehensive internal audit policies, procedures and programmes
Planning and performing internal certification and surveillance audit planning
Ensuring each regional office, including Total Care Health and Access as a whole are audit-ready at all times by monitoring of internal and external compliance with contractual, company and statutory requirements, and providing technical and quality related advice as required
Recommending improvements to internal controls, operating efficiency and the adequacy of policies and procedures
Conduct annual risk assessments and develop an audit plan that is responsive and aligned with the risk profile of the business
Undertaking pre-audit, in progress and post-audit follow up of corrective actions for responsive and to ensure all activity is compliant.
Presenting findings and recommending/implementing advice
Reviewing written advice, reports, memoranda and/or other relevant deliverables
Developing and implementing the quality plan
monitoring the document review process and the policy and procedure library.
National Quality Committee to engage with all levels of staff to identify national issues which may require escalation to Senior National Management for solutions or approval.
Proactively inform senior management of significant risks or exposures related to internal controls, compliance, and/or governance requiring prompt attention
Delivering exceptional client service; maximising audit results while fostering collaboration across all parts of our businesses
Positively influencing clients, teams, and individuals positively by building relationships and communicating effectively
Support improvement activity through identifying non-conformance and follow up completion of improvement activity.
Contribute to regular reporting including trend analysis
Who are we looking for?
At least 2 years clinical audit experience (ideally community/disability health)
Relevant professional certification such as HDANZ, DNV-GL, QIP, Q-Audit
Relevant experience carrying out the internal audit certification and surveillance audit functions for community health, disability or aged care providers
Experience with compliance or regulatory background an advantage
Understanding of audit and risk advisory issues, alongside stakeholder needs to ensure complex problems are addressed in a timely and professional manner
Self-directed with excellent initiative and organisational skills
What does Access have to offer?
Experience and qualifications recognised with a competitive salary
Flexible working conditions
Position can be based anywhere across the country, with travel throughout the country to support our regional offices
A friendly, dynamic and supportive environment
If this sounds like you or someone you know, we’d love to hear from you! If you have any questions, or which to have a confidential conversation about this role, please contact Androulla Kotrotsos, Chief Operating Officer on 027 247 172