Operational Policy Advisor

Interesting variety of work (issues solving medical and legal subject matter)
See how your work has an impact on the way we do things at a large organisation
Competitive salary and 9% superannuation and valuable benefits of working at ACC
12 Month fixed-term/secondment opportunity

ACC has been improving the lives of New Zealanders since 1974. As part of the team, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen.

The Operational Policy team develop operational policy to help ACC achieve its organisational and legislative objectives. In this role you are responsible for the development, implementation and maintenance of ACC’s operational policies. Operational Policy Advisors identify opportunities to improve the quality of guidance to help our frontline decision makers.

What you need to be successful in this role:

Ideally you either have one to two years experience in a policy role or could suit a fast-learning Graduate with energy and enthusiasm to try your hand at anything and everything!
Experienced at turning your mind to identifying the root cause of problems, developing policy objectives, options and assessment criteria
Key to this role will be your willingness and ability to partner and collaborate with customers and stakeholders from across the business to develop and implement policy
You have strong written and verbal communication skills
You can easily turn your thoughts and analysis into advice and an ability to confidently answer questions from decision-makers
Embracing a continuous improvement mindset to identify and seize opportunities to improve processes, policies, and customer outcomes

Your average day will see plenty of variety – you could be responding to policy issues raised from within ACC by our stakeholders, considering the impact of recent court decisions on our policies, or implementing changes required by legislation change. You will have the opportunity to lead pieces of work, as well as work alongside senior team members on larger projects. Bottom line, you’ll work collaboratively across the organisation on a wide variety of topics and issues to create operational policy that supports our frontline staff.

This is a fantastic opportunity to join a team who are hardworking, supportive and passionate about helping New Zealanders. This role provides a real opportunity to impact on the lives of New Zealanders ensuring that they are provided with the right rehabilitation support at the right time.

Working at ACC

We’re an organisation that grew out of bold thinking and have an enduring commitment to care for others at work, home and play. We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a disability. It’s important to us that people bring their whole selves to work.

To support an inclusive workplace, we have:

Employee networks:
- Pride@ACC
- Ability@ACC
- Women’s Network
- Cross-Cultural Network
ACC’s Māori Strategy, Whāia te Tika; development opportunities in te reo Māori me ngā tikang; and we partner with iwi and other Māori entities
Advocates in the disability sector.

Applications will run through to Sunday, 14 February 2021 but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner. Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email nadine.o’donnell@acc.co.nz

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