Payments Officer

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 months ago
  • Category:
  • Job Type: Ongoing – Full Time
  • Category: Call Centre/Customer Service
  • Location: Dunedin
  • Date Advertised: 27-JAN-21
  • Job Reference: MOH/1505551
  • Job Title: Payments Officer
  • Business Unit:
  • Division:
  • Summary:
  • Fun supportive team environment
  • Support the team to become a Centre of Excellence
  • Full time permanent opportunity


The Data and Digital Directorate of the Ministry of Health leads, supports and advises on health and disability sector transformation through the use of data, digital services and technology.


We have an exciting opportunity for a Payments Officer within the Sector Operations Group of the Directorate. You will support the team to become a Centre of Excellence through a programme of continuous business improvement. If you enjoy working with motivated, fun-loving, goal-oriented achievers, Sector Operations friendly environment offers a great place to work.


You will be responsible for managing the receipt, data collection and processing of claimant payments, and to manage the eligibility and documentation associated with these payments. In addition, you will provide support and advice to claimants and the Sector with queries and requests relating to their payments.


To be successful, you will need:

  • A strong customer focus
  • Fast and accurate keyboard skills
  • An eye for detail and a results focus
  • A knack to pick up new systems quickly
  • Flexibility and a willingness to adapt to change and new challenges.


As well as previous experience with:

  • Processing of payments and data entry
  • Delivering a high standard of customer service to a range of people
  • Problem solving and resolution
  • Collaborating with others to achieve goals and performance targets.


The Ministry of Health is the kaitiaki of the health and disability system in New Zealand.  We are responsible for providing active stewardship and leadership across the nations health and disability system.  We ensure the system provides people with the highest levels of care, regardless of who they are or where they live. 


You will find a copy of the Position Description attached or online at Please click ‘Apply for this Job’ to upload your CV and cover letter.

For further information regarding the role, please contact recruitment  at, quoting reference number MOH/1505551.  

Advertising for this role closes at midnight on Wednesday 10 February, 2021. 


We encourage diversity and inclusion at the Ministry of Health and are committed to equal opportunity in all our employment policies and procedures.  In particular, we want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all. Therefore, please let us know if there is any support, we can provide to ensure the recruitment process is fully accessible to you. You can contact us at or on +64 4 816 2478 if you would like to discuss any accessibility needs you may have.