Practice Manager, Business Support Services

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
  • Job Type:
  • Category: Administration
  • Location: Wellington
  • Date Advertised: 05-FEB-21
  • Job Reference: NZTA/1505870A
  • Job Title: Practice Manager, Business Support Services
  • Business Unit:
  • Division:
  • Summary:
  • Empowered and trusted to deliver best results
  • Lead a supportive and positive team
  • Wellington based

About us | Ko wai mātou

At Waka Kotahi, the NZ Transport Agency, it all starts with our people. The organisation’s performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. The Transport Agency has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years time.

Te Aukaha | Digital and Workspace strengthens Waka Kotahi through supporting our people and delivering future-focussed solutions. We enable digital change, provide quality data, information and security services, and create flexible and collaborative workspaces.

The Business Support team sits within the Digital and Wokspace business group, whose purpose is to provide professional business and administrative support to the organisation. Our team has an increased focus to provide effective administrative support to Managers and their teams as they go about their work, and ensuring that everyone at the Agency has access to great workplace facilities, tools and equipment to help them do their job. Your team is key to making the Agency a great place to work.   

The opportunity | Te Whiwhinga mahi

As our Practice Manager, you will provide operational leadership to one of our Business Support Services teams in Wellington. You’ll work closely with the Manager, Business Support Services and while you will have your own portfolio of business groups to provide administrative support for, you’ll also need to work collaboratively with the other Practice Managers to ensure seamless support to all of our groups.

In this role you will build strong, effective relationships across the business, ensuring the right resources are allocated to support our people to deliver excellent service.  You will be a flexible and adaptable manager who can work well in an agile and ever changing environment. 

About you | Ko wai tēnei

To be successful in this role, you will bring:

  • Proven experience in a people leadership and management role in a large complex organisation
  • Strong ability to lead administrative support functions across multiple team environments and locations
  • An innovative approach to problem solving
  • Exceptional communication skills, both written and verbal
  • A collaborative working style and the ability to work well as part of a team
  • Demonstrated ability and confidence to build strong relationships, particularly with Senior Managers

As part of the review process we will be asking shortlisted candidates to complete a Sparkhire video interview.

Applications close | Rā Katinga: Friday, 19 February 2021.

For a copy of the position description:

For further information, email:

To be considered for this position you must have a legal right to live and work in New Zealand.

NZ Transport Agency is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.