Principal Advisor Visitors, Heritage and Visitors Unit, Policy and Visitors Group, Wellington

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 week ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Science/Environment
  • Location: Wellington
  • Date Advertised: 16-MAR-20
  • Job Reference: DOC/800/4800I2
  • Job Title: Principal Advisor Visitors, Heritage and Visitors Unit, Policy and Visitors Group, Wellington
  • Business Unit:
  • Division:
  • Summary:

Opportunity for an experienced advisor with an understanding of consumer behaviour and a commitment to conservation. Big picture thinking, connecting across the conservation system.


Join a newly formed team, making a step change in our approach to visitor management at DOC. The public conservation estate comprises NZ’s most iconic international visitor destinations, from Milford Sound in Fiordland, to Cathedral Cove in the Coromandel. It also includes a network of back country huts and campgrounds that are available to all New Zealanders to enjoy.  A growing population, booming tourism industry, and increasing interest in getting into the outdoors means greater use of public lands and waters. Visitors are more diverse and interested in a wider range of experiences. Managing a million additional visitors in the next five years will require new approaches and techniques, to protect conservation values and to ensure that visitors have great experience. To this end, a new unit has been established; one dedicated to ensuring DOC manages our major visitor destinations well over the long term.


This recently established and influential role reports to the Director Heritage and Visitors, with the following key responsibilities:

  • Identify the most significant current and future opportunities for visitor system development
  • Lead the analysis of the needs of the visitor system, reporting on the health of it, and capture the needs of the system in insights, investment, strategy and design thinking
  • Work with other team members to turn insights into opportunities for improvement and enhancement
  • Identify and prioritise areas in the system where improvements can be made
  • Monitor and report on the effectiveness of work programmes
  • Bring an innovative and informed approach, seeking to continuously improve our strategies in this area


Your background will demonstrate:

  • Experience in a senior or principal advisor position, or a similar position which requires system leadership, strategic thinking, analysis and reporting skills as well as the ability to influence at the most senior levels.
  • A deep skillset in cross-functional approaches to working, with a proven ability to collaborate and deliver.
  • An understanding of Te Ao Māori values and knowledge, and experience partnering with iwi on complex issues.
  • Either existing or willingness to develop expert knowledge of our recreation and tourism sectors
  • A track record of delivery excellence, innovation and continuous improvement. 


Eligibility to work in New Zealand is mandatory, including a valid work visa covering the whole period of employment if applying internationally.

Please apply online via the DOC Careers Centre. Applications must include a cover letter and CV. Please include evidence in your CV or cover letter of your involvement in at least one strategic, system wide initiative that led to a tangible improvement.

For any queries, please contact Steve Taylor, or telephone (027 265 7313) quoting vacancy 800/4800.

Applications close at 5pm on Monday, 13 April 2020.

DOC is committed to a diverse workforce that represents the communities we serve, and to creating an inclusive workplace culture.