Product Manager, Consumer Cards

  • Company:
    ANZ New Zealand
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
  • An exciting secondment opportunity to join our Consumer Finance products team
  • Showcase your ability to assist with the delivery of customer focused initiatives and implement positive business change
  • Grow your internal network in this diverse opportunity 
  • About The Role

    As Product Manager for Consumer Credit Cards, you would have the opportunity to:

  • Be the subject matter expert for consumer credit cards at ANZ.
  • Develop and deliver initiatives to improve the customer and frontline experience across the Credit Cards product range
  • Assist in supporting the Consumer Finance projects, providing your product expertise, initiative management, risk management, numerical and analytical ability
  • Provide operational expertise and support BAU product activities
  • Make recommendations for development and implementation of strategic initiatives
  • Provide product and analytic support to Senior Management
  • Develop a deep understanding of systems, processes and regulation related to credit cards.
  • Establish and maintain key relationships with internal stakeholders, as well as external vendors and partners
  • Role Location : Auckland

    Role Type:  12 month fixed term contract

    About You
    To grow and be successful in this role, you will ideally bring the following:

  • A key requirement is a passion for problem solving, understanding complex processes and understanding the roles of multiple systems in the delivery of products
  • Experience in consumer finance products is preferred, in either frontline or back office
  • Excellent verbal and written communication skills. Strong interpersonal skills. Comfortable communicating to all levels within (Frontline, RM, GM, MD)
  • Good research, analytical skills and problem solving ability with a strong focus on best practice and improvement
  • A working knowledge of Excel, PowerPoint and a willingness to learn how to master these and other analytical tools
  • Proven track record of delivering initiatives into the business or be able to demonstrate previous value-add to a large organisation
  • About ANZ

    Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

    ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

    The ANZ values are the foundation of how we work and support our customers.

    Integrity – We are honest and fair

    Collaboration – We work together for the customer

    Accountability – We take ownership and get things done

    Respect – We care for all those we serve

    Excellence – We challenge ourselves to be better

    Tō Ao, Nā Tō Ara – E whakanuia ana e ANZ ngā mea Māori katoa

    Your world, your way – ANZ celebrating all things Māori

    We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

    ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world https://www.youtube.com/watch?v=aP5k74hROfw&feature=youtu.be)