Product Technologist Principal Engineer


  • Company:
    Dell
  • Location:
  • Salary:
    negotiable / Monthly
  • Job type:
    Full-Time
  • Posted:
    6 days ago
  • Category:
    General

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a **Client Technologist Principal Engineer** on our **Client Solutions** team in **New Zealand.**

Our Product Technologists play an essential role in creating technologies that drive human progress. Using our in-depth product knowledge, we provide pre-sales technical expertise for the development and implementation of complex products, applications and solutions. We’re relied upon to deliver sales presentations and product demonstrations to sales staff and customers and provide technical input into bid proposals. We also assess the potential of products to meet customer needs.

**Key Responsibilities**

Dell Client Technologist is a technical advocate promoting Dell’s Latitude, OptiPlex & Precision product lines. This person will work with existing Account teams to identify accounts that represent the highest value to Dell specific to the client portfolio. Engaging directly with customers the Client Technologist must be capable sharing Dell End User Computing Point of view. This would include Dell Client Portfolio, Client Security, Systems Management, Cloud Client and Mobility point of view.

+ Defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.

+ Assists the sales staff in assessing potential application of company products and services to meet customer needs.

+ Prepares detailed product specifications for the purpose of selling high end product and solutions.

+ Conducts customer needs analysis.

+ Assists sellers in creating demand for product.

+ Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.

+ Recognized internally and externally as a thought leader on Dells Client solutions, technology, products, and services.

+ Relays customer feedback to assist with the future development and selling of Dells technology, products, and services.

+ Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives.

+ Works effectively with functional leaders throughout the organization.

+ At this level, supports highly complex accounts.

+ Gains access and manages relationships with senior level executives and IT decision makers.

+ Devises new approaches/methods to selling Dell Client products and services.

+ Verifies operability of highly complex product and service configuration within the customers environment.

+ Verifies roles and responsibilities required to support account team.

+ Synthesizes market, industry and competitor data to anticipate how external factors will influence the position of the Dell solution.

+ Leverages third-party and/or the Channel to create and position Dell solution.

+ Assumes leadership role in analyzing requirements and performing advanced systems integration and providing technical expertise to design and implement solution across breadth of Dell and third-party products and services.

+ Leveraged as coach/mentor to others.

+ Provides customer/industry/market insight to internal leaders and cross-functional groups.

**Essential Requirements**

+ 3+ years experience in the End User Computing Space

+ Proven track record as a senior level sales engineer with understanding of Dells complex products and services portfolio.

+ Solid understanding of End User Computing lifecycle management tools e.g. SCCM, LanDesk, Altiris, KACE Etc.

+ Strong Presentation & Communication Skills

+ Experience with CRM applications to update, manage opportunities e.g. Salesforce.com

+ Intimate working knowledge on how to size, scope and position Dells Client Solutions Portfolio.

+ Strong skills in identifying customer needs, relating them to Dell Client technologies, and devising a solution architecture to aid in the sales process.

+ Will have strong working knowledge of the sales process, including the identification of customer use cases, development of ROI models, and value-based selling.

+ Possess a competitive knowledge of other offerings from major vendors and will be able to compare and contrast them to Dells offerings with an emphasis on how Dells advantages will impact the customers operational environment and ROI

+ Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.

**Benefits**

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can act as a technical authority in a ground-breaking business, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .