About this role New Zealand Customs Service (Customs) | Te Mana Ārai o Aotearoa protects New Zealand against threats to the border. Do you want to make a positive difference to the protection of New Zealand’s border from serious threats, the facilitation of legitimate trade and travel, and the collection of customs and excise revenue on behalf of the Crown. We have an opportunity for an experienced Programme Coordinator to provide high quality and timely administrative support to the Information Services team. In addition, this role will also provide project governance support, FMIS assistance and security clearance co-ordination. Your responsibilities in this role will include: Assisting the programme management team to develop and maintain programme documentation including programme reports, project plans, risk and issue registers and budget tracking Supporting quality assurance activities such as programme controls and audits Organising governance meetings, completing meeting minutes and any follow up actions required Sourcing information and data to analyse, monitor and report progress against programme milestones Creating and tracking work requests and purchase orders and tracking completion by suppliers Processing associated invoices Coordinating the security clearance process for IS. To be considered for this role you will have: A love of IT and interest in learning new software and systems Proven experience in providing project or programme administration services to a manager and / or team High aptitude in Microsoft Office computer applications including Outlook, Word, Excel, PowerPoint Visio and Teams Exceptional organisational skills including establishing priorities and meeting deadlines A focus on problem solving and using your initiative Excellent communication skills, both written and oral, including an eye for detail to ensure the quality of your work A genuine commitment to providing a quality service to all customers Excellent relationship management skills, including the ability to engage at all levels of the organisation Ability to work unsupervised and as part of a team Ideally, a flair for presenting information graphically. Joining Customs To join Customs in any role you must be a New Zealand citizen or NZ permanent resident*. (*) A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resides in NZ at time of application; OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in NZ at time of application, but may have been absent from New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand. You must have a background history that is verifiable and can be, assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Due to the nature of Customs work, you must have a clear Police record. Successful applicants are also required to pass a drug test. To apply: To express your interest, please apply on line by submitting a CV and Cover Letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. If you have any questions about the role please contact Suzanne Leahy at Suzanne.firstname.lastname@example.org.