Residence Supervisor – Upper Hutt

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 months ago
  • Category:
  • Job Type:
  • Category: Probation, Community and Monitoring
  • Location: Wellington (Te Whanganui a Tara)
  • Date Advertised: 05-FEB-21
  • Job Reference: APA/1510860
  • Job Title: Residence Supervisor – Upper Hutt
  • Business Unit:
  • Division:
  • Summary:

Te Korowai is a residential reintegration service in Upper Hutt for high risk people with complex needs. Te Korowai houses up to 11 men subject to Extended Supervision Orders and is designed to assist individuals to develop important life skills within a supportive and supervised environment in order to successfully reintegrate to the community.

About the Job

  • Do you actively role model the values of Ara Poutama Aotearoa and have strong leadership qualities?
  • Do you have experience working with challenging people with complex needs?
  • Would working shifts in a 24/7 residential support environment suit you?

About the role | Mō te tūnga

Residence Supervisors are responsible for supporting the day-to-day reintegrative needs of residents with high and complex needs. Reporting to the Operations Lead, you will support the culture and development of the site while mentoring and supporting our team of Assistant Residence Supervisors.

Key to the success of this role will be your ability to supervise, motivate and influence residents while working as a part of a small team. In addition, your ability to maintain clear and professional boundaries at all times, provide practical solutions to day-to-day issues, identify risk and effectively communicate with people at all levels is essential to the success of this role.

If you pride yourself on your ability to provide a high standard of care, have proven experience working with individuals with challenging and complex needs and want to make a difference to community safety in a new way then we want to hear from you! These roles represent an excellent opportunity to join the team at Ara Poutama Aotearoa.

As we are a 24/7 service, you must be able and willing to work shifts including weekends, public holidays and nights. You will work an average of 80 hours per fortnight, including 10 and 12-hour shifts.

About you | Mōu

We’re looking for someone who can demonstrate;

  • Effective relationships within and outside of Corrections, with a wide range of people from all backgrounds
  • Composure in demanding situations
  • Experience supporting other staff to motivate residents to reduce their risk of re-offending
  • Mature approach to leadership and an ability to influence others
  • Proactive contribution to Corrections initiatives
  • Doing the right thing in the face of pressure to do otherwise
  • Experience working with people with complex needs
  • A history of good performance and behaviour
  • Adoption of Ara Poutama Aotearoa set of values and alignment to our Hōkai Rangi strategy.

The salary bracket for this role is $62,081 – $73,868 (based on 80 hours per fortnight) and note the job closes on Sunday 21st February 2021.


Mō mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu. 

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy – Hōkai Rangi (


Tono ināianei | Apply Now

To apply, please submit a tailored CV and a cover letter. 

It is an exciting time and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.   

If you want to find out more about a career with us, visit or email our team at