Company DescriptionWho we areVector is focused on meeting the energy needs of our customers not just for now, but also for the future where new technology will play an exciting and important role within our networks. We’re on a mission. We’re changing the way we engage and use power through our innovation, and our customers throughout New Zealand & Australia are seeing the benefits of Advanced Smart Metering Services (AMS), and how it’s helping them to manage their gas and electricity.About the RoleOur Wellington team is growing and we are looking go expand. As a part of our Wellington Scheduling team you will support our dispatching and customer service teams. Your day will see you schedule work for our retailers, whilst ensuring any customer questions and queries are answers for any work being scheduled. You will manage workflow by prioritizing tasks and support customers and all internal customer communication. * Please note this multiple fixed term opportunities until 28 Oct 2021 and 31 Dec 2021Who are we looking forYou’ll bring some previous customer service or call centre experience. You’re a great communicator and have the ability to communicate effectively with both internal and external customers. You will also bring have the following -Ability to handle customer complaintsStrong computer skills – Word and ExcelAttention to detail and accuracy in processing documentationPersonal resilience, positivity and enthusiasmThis is an opportunity to join and lead a positive and hardworking team. You will enjoy ensuring that good fun and hard work go hand in hand. You understand the value of internal relationships and enjoy leading a fast-paced, experienced team.What’s on offer?It’s an opportunity not to be missed due to the transformation in our industry and our hunger to embrace new technology. You see, at Vector we make it happen and we make it happen quick. Along with that we’re committed to our team of over 800 staff, which means we’re here to develop your skills, create a diverse and respectful workplace, and ensure that you succeed with us. If this is the opportunity you’ve been looking for and have the background and experience required, show us your initiative and apply now!