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Senior Change Manager

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    Jobs › Auckland Jobs › Senior Change Manager Jobs in Auckland

Genesis is underway with a significant digital transformation programme, as we aim to create a simpler, smarter Retail business and deliver improved employee and customer experiences. Join us today and be valued for the contribution you'll make in this exciting transformation, and in empowering New Zealand's sustainable future.

About the role:

We are seeking a Senior Change Manager who will lead the delivery of the organisational change workstream of our Retail digital transformation. The goal is to enable our people to confidently and capably adopt new solutions, processes, and ways of working, so we can deliver upon our business strategy and long-term transformational benefits for our Retail business.

This role involves the strategic planning and design of the change programme and leadership of the change workstream team, as well as hands-on delivery of change management activities.

Genesis is committed to supporting our people through organisational change by investing in effective change management, with care for our people at the heart. This role is part of the Change Management chapter at Genesis, who promote the development of change capability both within the chapter and across the wider organisation.

Key responsibilities:

  • Work with the programme and business leaders to clearly understand and articulate the case for change
  • Design the change programme, lead the change workstream team, and manage the sequence and timeline of change activities
  • Hands-on change management delivery, including impact assessments, communications, organisational design, and support activities
  • Work alongside the sponsor, business leaders and the programme team to drive sustainable benefit realisation relating to people's adoption of change
  • Work within the Change Management Chapter to shape and deliver the evolution of change management capability at Genesis.

    • About you:

    Essential

  • A credible change management professional, who can quickly build rapport with a wide range of people
  • Experience working alongside senior leaders to support effective sponsorship, change leadership and communication
  • 7+ years' experience in leading change management on large projects, with deep understanding of change management methodology, tools, and processes
  • Significant experience in developing relationships with diverse internal and external stakeholders, including vendor partners
  • Outcomes focused, adaptable, and able to track the progress of your work, measuring uptake and proficiency
  • Comfortable with rolling up your sleeves and taking pride in excellent delivery

    • Preferred

  • Digital Transformation change management experience
  • A relevant Change Management certification
  • Experience in Agile methodologies
  • Experience in working with customer-facing teams e.g., call centres

    • Our culture:

    At our heart, we're a people company. We encourage and support a diverse and inclusive workspace, and we want you to bring your whole self to work every day. Working here means you'll be part of a dynamic and diverse environment, working alongside committed and talented people, who are all encouraged to reach their full potential.

    Our objective is to create and support an engaged culture by setting up our employees to succeed. We reward our staff with strong remuneration, a collaborative, fun culture, flexible working (hours, location, leave) and ongoing development opportunities to name a few. There isn't a one size fits all, so talk to us today about what'd make this role work for you.


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    The average salary range for Senior Change Manager in Auckland varies, but the standard pay scale is rated A in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.

    To apply for a job at Genesis Energy, visit their official website or career page and follow their application process. You can also find job listings for on NZ Jobs and apply through our platform.

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    The work culture at Genesis Energy must adhere to the as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs at and also by visiting their official website through .

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