Senior IT Consultant, Heritage Services, Network

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    7 days ago
  • Category:
    Govt Jobs
  • Job Type: Fixed Term Contract
  • Category: IT & computing
  • Location: Wellington
  • Date Advertised: 20-FEB-20
  • Job Reference: 215_1582168590
  • Job Title: Senior IT Consultant, Heritage Services, Network
  • Business Unit:
  • Division:
  • Summary:
  • Are you an experienced technical specialist looking for an opportunity to step up and make an impact?
  • Fixed term until June 2021, based in Wellington

Here at Inland Revenue (IR) we are well advanced into a multi-year business transformation which will modernise our entire operation. As a customer-centric organisation, IR’s goal is to give customers the best possible experience when using the NZ tax system. This is resulting in significant changes to how we operate and engage with customers, and the way that our people undertake their work.

In order to support our transforming organisation, we are looking for an experienced technical specialist to join the Heritage Services team which sits within the Information Technology & Change (IT&C) group.

About the role

The Heritage Services function ensures the Heritage Technology Services continue to be delivered effectively while supporting or delivering transition activities to new services and decommissioning activities with Heritage Services.

As the Senior IT Consultant, you will provide advanced technical support for a range of Network solutions including:

  • Heritage Core Load Balancer F5 and Alteons
  • Postfix Network Services
  • NTP Time sync Services
  • One.Govt Inter-Agency Services
  • Vodafone Data Centre Core
  • Vodafone Internet Connectivity
  • Vodafone Managed Firewall aaS (Firewalls)

You will also be a key source of expert advice to your own and other senior managers across the organisation.

You will mentor others in your team and demonstrate strong relationship management and networking skills alongside your excellent technical experience. You will be a recognised ‘go-to’ resource by business, projects, partners and colleagues within our domain.

The main focus of this role is to ensure the IRD LAN/WAN/Wifi provides the stability, performance and security required by IRD staff and its customers. A deep understanding and experience in the management of enterprise level networks and associated technologies is required.

What you’ll need to bring to the role

  • Experience providing technical advice and input into services, working collaboratively with other Technical Specialists to ensure integration integrity between services
  • Monitoring your service partners, ensuring key tasks are completed daily including; service monitoring, network administration, patching and upgrades
  • Experience in management of incidents and problems and performing root cause analysis
  • Developing and enhancing partner and vendor relationships, dealing with complex issues and making quality decisions in a fast-paced environment
  • Experience working within an ITIL aligned service management framework

Interested? Come join the team!

These are exciting times, and this is your opportunity to play an integral part in bringing IR’s new ‘Operating Model for Technology’ to life.

You’ll be joining us at a time of change, and there is tremendous opportunity for you to make a positive impact. This is your opportunity to bring your talents into an organisation where success benefits all New Zealanders.

Please note there is an on-call aspect to this role.

Please apply online, attaching a copy of your CV and Cover Letter; outlining the skills and experience you will bring to this position.

Please reach out to to request a copy of the Senior IT Consultant Role Description, and Supplementary Information.

Applications close 2 March 2020.