Senior Safety Advisor – Homelessness

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  • Location:
  • Salary:
    negotiable / month
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  • Posted:
    2 days ago
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An outstanding and exciting opportunity has arisen to join the Community Services team.

We are a community-facing unit with a strong customer-centric approach to the way we work and one that is guided by the principles of participatory co-design.

The role of the Community Services team is to deliver and support a programme of work that:

  • builds community and neighbourhood resilience and improves well-being
  • enhances customer service and community engagement
  • ensures Wellington is a safe, tolerant city with a strong social infrastructure that promotes inclusion, supports diversity and reduces harm
  • ensures there is an effective city-wide welfare and social response for people and animals in an emergency
  • supports the ongoing social recovery to emergency events.
  • This role is part of a multi-skilled team and is expected to work with agility, within a culture of collaboration and innovation and one that takes a customer-centric approach. The nature of the work requires flexibility and adaptability in an environment that is, at times, reactive leading to a change in priorities.

    The successful candidate will be a confident communicator and be able to work effectively across all levels of the council and with a range of stakeholders. This role is all about implementing a tactical, harm reduction approach to street homelessness and begging.

    Responsibilities include:

  • the implementation and monitoring of a coordinated assertive street outreach service that aligns with Housing First principles and supports people who are street begging or rough sleeping
  • facilitation of our MDT (Multi-Disciplinary team; a cross agency group of sector representatives) meetings and support the resulting programme of work
  • development and monitoring of outcomes for Social and Recreation funding that relates to services to end homelessness
  • working with partners and stakeholders to enhance perceptions of safety in our city
  • contributing to high quality reporting and data collection.
  • The successful candidate will also take an active role in the Emergency Welfare steering group. Our Welfare group supports a programme of work which ensures an effective response and recovery is delivered for people and animals during and following an emergency event.

    We’re looking for someone with experience in increasing community safety and an understanding of the role of local government in community safety issues. Our ideal candidate will also have experience in/and knowledge of the community sector.

    The Senior Safety Advisor will have strong relationship management skills and be expert at coordination and facilitation of collaborative working. We are looking for someone who can establish and maintain partnerships with central government agencies, community organisations, businesses and retailers and ensure a collective approach to city safety initiatives. They’ll also be a proactive problem solver, with the ability to identify issues, emerging trends and gaps and work with our partners to find solutions.

    Due to the nature of this role some work may be required outside of normal office hours so flexibility in working hours is necessary. Applicants must be eligible to work in New Zealand and agree to a police background check.

    Applications for this role will close on Sunday, 17 January 2021. All applications must be submitted online.

    If you have any questions, please contact Manda Grubner, Team Leader City Partnerships at or 021 284 6164.

    We’re looking for people who share our passion for Wellington and have the same values that we do – to make our city an even better place to live and work.