Service Consultant

  • Company:
    ANZ New Zealand
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
  • Join our vibrant and dynamic team based in Morrinsville
  • Bring your exceptional customer service skills
  • Demonstrate your excellent customer focus and create real customer value
  • About The Role

    In this role, you would have the opportunity to:

  • Provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact.
  • Undertake cash management requirements in an accurate and efficient manner in line with bank process and policy requirements
  • Work collaboratively with colleagues.
  • Identify any product that may benefit the customers and refer them on to the relevant person or area of the Bank to help them further.
  • Demonstrate living the ANZ Values with customers and colleagues.
  • Role Location:  Morrinsville

    Role Type:  8-monthfixed-term, part-time opportunity

    Shift: Monday to Friday 12:30pm to 5:00pm (22.5 hours per week)

    About You

    To grow and be successful in this role, you will ideally bring the following:

  • Strong customer focus
  • Excellent communication skills both written and oral
  • Sound understanding of compliance
  • A positive attitude with a growth mindset
  • About ANZ

    At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We’re just as focused on seeing our people thrive as well as our customers. We’ll give you every opportunity to develop your career.

    We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

    A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

    We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself . If you are a candidate with a disability, let us know how we can provide you with additional support.