Service Coordinator

  • Company:
    Ricoh NZ
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    7 hours ago
  • Category:

In this exciting Service Coordinator role , you will be an integral member of the Technical Services team, based in New Zealand , allocating and prioritising the workload for Repair Technicians while ensuring the Field Service Engineers have everything they need to perform their role!This is a temporary contract with an opportunity to become permanent.What You Will Do:Be first point of contact for all Technical Service enquiries from customers and colleaguesProvide an exceptional level of customer service to everyone you interact withManage the booking of incoming repair jobs, prioritising based on circumstances driving the workflow of the Repair TechniciansShip and receive international repair jobs, in partnership with overseas suppliersManage service contracts with Stryker’s customers, including documentation, invoicing and reportingWhat You Will Need:Exceptional customer service skillsAdvanced communication skills and ability build rapport easily with peopleA knack for learning new products and systems quicklyAbility to thrive in a high technology environment with a high degree of attention to detailA drive and passion to go above and beyond as part of a high-energy team!Culture & Benefits:Join one of Australia’s (and the world’s) Best Places to Work since 2014!Grow and develop your career with a company that prides itself on providing personal and professional developmentBe a part of a culture that emphasizes work/life integrationTo join us, click apply now!#LI-SSPWork From Home: Not availableTravel Percentage: None