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Service Delivery Lead

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    Jobs › Rotorua Jobs › Service Delivery Lead Jobs in Rotorua

A new and exciting leadership opportunity is on offer within our Information Solutions team. Be a part of a team making a difference, where the work you do, matters! 

About the Role

The Service Delivery Lead is responsible for the day-to-day Service Desk and Applications Support functions and provides a service improvement focus across the use and support of core IT systems.

This role works closely with members of the Information Solutions team and across the organisation to ensure I.T services are delivered to Council and Council Controlled Organisations (CCO) to the highest standard.

About you

You will have a proven record of accomplishment in leading and guiding a team in a complex organisation, including the ability to set clear accountabilities, expectations, and performance standards while building a supportive and inclusive team culture.

A strong understanding of service delivery and asset management frameworks, as well as the ability to evaluate and respond to complex or contentious operational or service delivery issues is also essential to ensure business risks are minimised.

About us

Rotorua Lakes Council is currently rolling out some exciting IT projects and this is your opportunity to bring your expertise and leadership to the fore. This unique opportunity will provide you with challenging work while operating alongside a cohesive team of dedicated professionals.

We also offer our staff a competitive salary package, fantastic benefits like life insurance, discounts at local retailers and a supportive, flexible working environment.

Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi. We aspire to being a bicultural organisation and we value staff who speak te reo Maori, have an appreciation of Maori values, and a working knowledge of tikanga Maori.

Apply now to be a part of a collaborative team responsible for adding value to our business through excellent service delivery!

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Permanent Full Time

Job no: TBX010487

Location: Rotorua

Closing Date: Thursday, 10 August 2023

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jobs are available in New Zealand according to NZ Jobs Data dated 2024-04-28.

The average salary range for Service Delivery Lead in Rotorua varies, but the standard pay scale is rated A in Rotorua. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.

To apply for a job at SOLGM, visit their official website or career page and follow their application process. You can also find job listings for on NZ Jobs and apply through our platform.

Key qualifications for Service Delivery Lead typically include a list of qualifications and expertise as outlined in . Be sure to check the specific job listing for detailed requirements and qualifications.

The work culture at SOLGM must adhere to the as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs at and also by visiting their official website through .

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Benefits for Service Delivery Lead positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.

Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for on NZ Jobs.

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