Opportunity in a service orientated environment where your customer service skills are as highly regarded as your technical skills.
The Treasury’s IT Customer Service team is responsible for all customer interactions related to the day-to-day support of desktop, infrastructure and network capability across the Central Agencies (Treasury and DPMC).
We currently have a great opportunity available for a talented Service Desk Analyst to join the team on a fixed-term contract until May 2021. In this role, no two days will be the same, and you will be responsible for fix on first contact by providing technical advice, remote user support and great customer service to end users of our services.
You’ll be a vital part of the team and the face of the Corporate and Shared Services (CSS) and your success in this role will be driven by your strong customer focus, your technical expertise and your enjoyment in solving real problems for our customers. You will need to be driven, love technology and have a strong desire to learn new skills, tools and systems. We are a highly dynamic team, working across a wide range of technologies and are after a team player who wants to contribute positively to our environment.
You’ll also bring
We Can Offer You
The Treasury values diversity amongst its employees and encourages a positive work/non-work balance. Please talk to us about flexible working arrangements.
Applications close – Sunday 22 March. All applications must be made online.
Please see the attached Job Description for further detail and for more information please contact, Josh Hargreaves, Team Leader Customer Services at email@example.com.