Service Manager

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    6 days ago
  • Category:
  • Job Type:
  • Category: Corrections Operations
  • Location: Manawatu-Whanganui
  • Date Advertised: 12-JAN-21
  • Job Reference: APA/1503576
  • Job Title: Service Manager
  • Business Unit:
  • Division:
  • Summary:

 Service Manager – Whanganui

  • Great leadership opportunity
  • Based in Whanganui
  • Play an active role in delivering our Hōkai Rangi outcomes

Hōkai Rangi is the Department’s organisational strategy for the next 5 years. It recognises and builds on the good work we are already doing, however, it also looks to find new and alternative ways to achieve better outcomes for the people in our care and their whānau which will result in reduced reoffending.


A key focus of Hōkai Rangi is the humanising and healing of those people in our care and management.  Ara Poutama Aotearoa staff will focus on having relationships with these people, and their whānau, that are based on manaaki and contribute positively to their wellbeing.

As a Service Manager your role is pivotal to delivering upon this promise.  These roles offer you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies.  In other words, be a driver of success for Hōkai Rangi, which has a foundation of success of a values-led organisation.

With rehabilitation of people in our care being our main focus, a “One Team” approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.

To achieve this you will need to;

Be a strong and visible leader who engages and motivates staff. 
Foster best practice in case management
Build strong internal and external relationships and make good decisions.

If you are an experienced manager or have the communication skills, initiative and leadership qualities to move into a management role then apply now.

We will give you the training and support you need to lead your team. 

This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their families and their communities.

Mō mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu. 

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy – Hōkai Rangi (

It is an exciting time to join us and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.